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The International Society for Quality in Health Care

Inspiring and driving improvement in the quality and safety of healthcare worldwide.
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Forthcoming Webinar
Date: 31 May 2017

Measuring harm in healthcare settings, why and how  

Presenter: Professor Philippe Michel, director for quality, safety and customer relationship in the Lyon Hospital Federation, and head of the healthcare organization performance department of the HESPER research unit (Health Services and Performance research, EA 7425) at University Lyon 1