Agency for Quality and Accreditation of Health Institutions in Republic of Macedonia is an independent governmental organization, leading institution in the process of monitoring the quality of healthcare, and a key factor in the health system of the country, contributing to the continuous improvement of quality in health care, and working towards patient safety and welfare of all Macedonian citizens.
Agency for quality and accreditation of health institutions provides quality and safety in health care through the process of accreditation and re-accreditation. The Agency develops, revises and enhances the standards of care in health facilities, through the implementation of standards and also provides expert assistance to health institutions for the successful organization of the process of external assessment and monitoring, maintenance and improvement of health care accreditation. A special task of the Agency is to provide the procedure of accreditation of health facilities and contribute to greater efficiency in the health system.
The activities of the Agency for quality and accreditation of health care facilities is based on the following principles:
- Full commitment to the needs of patients and healthcare systems;
- Compliance with the highest ethical standards of transparency, respect, integrity, efficiency and effectiveness;
- Striving to continuously improvement of the quality and safety of care, focused on the patient, his/her family and inner circle;
- Constantly improving the knowledge and skills of all employees.
The Agency was established in July 2014, and the process of accreditation was launched in the hospitals, providing secondary and tertiary level of health care.
So far, the Agency has developed the Standards for accreditation of hospitals, all national documents, applications and templates.
The main role is to help hospitals in their successful preparation for the external survey. For that purpose, the first group of independent external surveyors was trained for conducting the external surveys, by the accredited curriculum.
Continuous trainings are organized for different target groups: management teams, members of the coordinative teams within the hospitals, external surveyors, interested parties, number of clinicians, nurses, health economists, lawyers, health care professionals, etc.
Main partners within the actual activities are: Ministry of health, Health Insurance Fund, Patients Associations, State health and Sanitary Inspectorate, Medical faculty.
Director: Prof d-r Elizabeta Zisovska
Tel. number +389 2 3120 939; +389 76 233242
Agency for Quality and Accreditation of Healthcare Institutions
Bul. Goce Delcev, 8, zgrada MTV/13 kat
Republic of Macedonia
www.akazum.gov.mk (English version under construction)