A Moment of Hesitation Became a Journey of Discovery

In October 2013 I visited the ISQua Fellowship booth at the 30th ISQua conference in Edinburgh, Scotland.

The lady managing the booth was quick to give me information and reading material about the Fellowship. Whereas I was convinced about the information and really did want to sign up for the Fellowship, I was a little hesitant because of the fee. Nonetheless, the 20% discount for registering at the time of the offer was hard to resist, so I signed up.

By the time I returned to Uganda, the Fellowship journey had begun. A journey that initially seemed daunting because I thought I was obliged to listen to each and every webinar became enjoyable as I was later to learn that it was up to me to select what was of interest to me. 

The Fellowship has directly impacted my work at the USAID Applying Science to Strengthen and Improve Systems (USAID ASSIST) Project. I started it at the same time that I was starting to address the quality of voluntary medical male circumcision (VMMC) services in Uganda. This was a new area for my project, and I was not sure how I would go about it. The VMMC work had many standards which improvement/ health facility teams were supposed to meet, and it was not entirely clear to me how to measure progress. During my time on the Fellowship, I have learnt a lot about improvement work, such as measuring progress based on standards and supporting teams to meet and maintain standards. Through listening to various speakers on the many ISQua webinars, I gained the confidence to present my own first webinar, and now I would jump at the opportunity of presenting another.

Not only does the Fellowship offer the opportunity to interact with peers, it also creates a platform for getting in touch with gurus of quality improvement and patient safety. Such interaction has enabled me to get a wider perspective of patient safety from all corners of the world and to share my experiences. Most importantly, I have come to appreciate the importance of contextualizing improvement interventions and paying attention to people’s culture.  Due to a constrained and overburdened work force, health workers tend to focus on treating ailments, leaving the patients and their caregivers with little or no opportunity to express their concerns and participate in decision making. As a result of the ISQua Fellowship webinars and case studies, I have become an advocate of patient-centered care as I have come to appreciate the importance of creating a conducive environment that allows patients and caregivers the opportunity to share their concerns and participate in making decisions about their care. Rediscover the story of the Three Little Pigs in a video slot game thanks to Big Bad Wolf, a Quickspin creation that will challenge even veteran players. You can play Big Bad Wolf online slot machine for real money in the following Quikckspin casinos Big Bad Wolf An expert review of the Big Bad Wolf slot from Quickspin covering gameplay features & payouts. Try this nostalgia-filled online slot game for free today! ased on the fable of The Three Little Pigs and of course, the Big Bad Wolf himself, Quickspin’s online slot is one of the most successful games

Looking back at the time when I first hesitated to sign up, I say THANK YOU ISQua for the 20% discount because it was the turning point. I encourage as many people as possible to take up the ISQua Fellowship because it offers not only a great forum for professional development, but also for self-discovery.

Recent Blog Articles

Stay in Touch

We bring you the latest research, expert opinions, and industry updates in healthcare safety and quality – so you’re always in the know.

Follow us on social media

Nourhan Kawtharani


Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

This will close in 0 seconds

Elom Otchi


Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

This will close in 0 seconds

Stephen Taiye Balogun


Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

This will close in 0 seconds

Dr Rhoda Kalondu


Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

This will close in 0 seconds

Dr Subhrojyoti Bhowmick


I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

This will close in 0 seconds