ISQua's President, Wendy Nicklin reported that her 3-year term concludes at this meeting. The key points were highlighted in her report:

Catch up on the latest webinar in our Critical Crisis Thinking series on After-the-Shock: Reconfiguration & Renewal or Retreat & Retrenchment? with Professor David Woods.

This webinar with Dr Mahmoud Abdelfattah Radwan discusses the impacts as well as the main causes responsible for the planning-execution gap. Tools like SWOT analysis, stakeholder analysis, and PESTLE analysis as well as concepts like shared mental models, IKEA phenomenon, and balanced scorecard (BSC) are explained.

ISQua's newly appointed President Elect has been announced.

ISQua is very pleased to present the introduction to the use of Shewhart charts to understand variation in COVID mortality to our membership and wider community. We believe this is very important as  decisions are made on how to respond to the current and potentially future wavers of the pandemic.

Learn about how Cambodia adopted a health systems approach for improving the supply of viral transport media (VTM), distribution of personal protective equipment (PPE) through a community-based response system and distance learning through a learning hub for health staff stationed in provincial and referral hospitals.

El próximo webinar para América Latina será el 10 de noviembre con Hugo E. Arce, o Director del Departamento de Salud Pública, Instituto Universitario de Ciencias de la Salud (IUCS), Fundación Barceló

This annual report details the activities undertaken by the International Society for Quality in Health Care (ISQua) from September 2019 to October 2020.

Catch up on the latest webinar in our Critical Crisis Thinking series on As the crisis develops – Sustaining the capability to respond with Professor Erik Hollnagel.

This is the third session offering an overview of the knowledge that underpins the coproduction of healthcare service. This session will focus on developing an understanding of the second stream of knowledge: the “as is” system journey that must be navigated by patients and professionals.