Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.
Previous studies across the globe have highlighted the importance of communication with children and families, and the impact that telling, or not telling, has on both the patient and their family. Effective communication has been associated with better psychological outcomes, as well as improved treatment adherence and disease progression. Watch this important webinar from the Dept of Psychiatry at the University of Oxford.
Au cours de ce webinaire, vous découvrirez quelles sont les principales compétences “qualité/sécurité” qui peuvent être mobilisées durant une crise telle que celle liée à la Covid-19. Une évaluation de l’utilisation de celles-ci dans différents contextes sera présentée. Enfin, l’apport de ces compétences dans une approche macro de la gestion de crise sera également abordée. Les orateurs seront issus de plusieurs pays francophones situés sur les différents continents.
We are delighted to host Eugene Litvak, President and CEO of the non-profit Institute for Healthcare Optimization, and an Adjunct Professor in Operations Management in the Department of Health Policy & Management at the Harvard School of Public Health, for a live webinar on Managing Variability in Hospital Patient Flow: Pre- and Post-pandemic.
We were delighted to welcome back Professors Paul Batalden and Tina Foster for a live webinar with guest presenters to discuss Coproducing Healthcare Service and its improvement: understanding the lived reality of the person sometimes known as "patient" in our ongoing series of live events on Coproduction in Healthcare.
We enjoyed hosting Dr Gary Klein for a live webinar on Critical Crisis Thinking: Problem Detection recently. The second webinar in the Critical Crisis Thinking Learning Journey, this lecture described the process of problem detection, identified some ways that problem detection can fail, covered some barriers to problem detection at the team/organizational level, examined some of the lessons we have learned about problem detection from Covid-19, and suggested some tactics and techniques to support better problem detection.