Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.

By ISQua Monday. May 11, 2020

Live Webinar: Covid-19 is showing us the way to a better Health Care System



With the world focusing on containing COVID-19 and the redirection of resources towards this task, what is happening to 'the invisible patients' - those without COVID-19?

Dr. Thomas H. Lee will share his insights on this very important topic, shedding light on what is actually happening behind the headlines.

How do patients actually feeling about their care?

Dr. Lee will share with us some of the strategic steps that can/should/are being taken to improve care as we move into a health care system that is not oriented around a response to a crisis, but instead around improvement in meeting patients’ needs.


A system that is not being propelled by adrenaline, but instead by competition on performance.


Suggested pre-webinar reading - The Invisible Patient: Caring for Those without Covid-19





About the Speaker:

Dr. Thomas Lee is an internist who practices at Brigham and Women’s Hospital in Boston, Massachusetts. He is a Professor of Medicine, part time, at Harvard Medical School, and Chief Medical Officer to Press Ganey, Inc.

Dr. Lee is Editor-in-Chief of NEJM Catalyst, a member of the Editorial Board of The New England Journal of Medicine, the Board of Directors of Geisinger Health System, the Board of Overseers of Weill Cornell Medical College; the Special Medical Advisory Group (SMAG) of the Veterans Administration; and the Panel of Health Advisors of the Congressional Budget Office.

He received is BA from Harvard College (1975) and his MD from Cornell University Medical College (1979), and then trained in internal medicine and then cardiology at Brigham and Women’s Hospital. He received a MSc in Epidemiology from Harvard School of Public Health in 1987.