It was a pleasure to host Dr Kelly Smith, Senior Director of Quality and Strategy Research at MedStar Institute for Quality and Safety, for our recent live webinar on Engaging Patients to Improve Diagnosis – Strategies at the Frontline of Care.

ISQua were delighted to host Dr Albert Wu, an international expert on the impact of adverse events and patient harm on healthcare staff, who presented a fantastic live webinar on "Health care workers and adverse events: the golden moment".

"Insights that I gained are twofold. First, patient safety is always a top priority. No small issue needs to be left unattended or ignored as it has the potential to cause a fatality. Two, there is a need for a multidisciplinary collaboration The institutional and systems thinking approaches are critical in health care. Good procedures, communication, accountability and sharing of information are critical to avoiding mistakes and medical errors."

ISQua were delighted to host Chantelle Allen who presented a fantastic live webinar with a Q&A session on Impacting health worker performance for quality care and better client outcomes: Learning from mentorship in Zambia, Tanzania and Afghanistan.

ISQua were delighted to host Dr Gilbert Buckle and Elom Otchi who presented a fantastic live webinar with a Q&A session on Transforming & Navigating Healthcare Quality & Safety into the Future: Reflections from AfIHQSA. This session was an ISQua African Community of Practice meeting which was also made available as an open webinar.

ISQua were delighted to host Professor René Amalberti, who presented a great live webinar on Three challenges for external evaluation: Ensuring relevance and preparing for the 30’s. This session was a joint production of the Innovation and System Change Working Group and the Accreditation Council of ISQua.

ISQua were delighted to host the very first 'Learning About Improvement' Community of Practice! The team at the USAID ASSIST project presented a very interesting and interactive session on the lessons learned from implementing research and evaluation studies.

It was an honour to host Professor Sue Hignett, Dr Thomas Jun and Dr Mike Fray for a live ISQua webinar on Human Factors and Social Care.

Data collection, timely analysis and reporting back to the health sector in a transparent manner is fundamental to improving quality and safety and to identify system failures when it occurs.

We were delighted to host Jessica Perlo for our ISQua Fellowship Programme live webinar in June on the topic of Joy in Work.