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Star Measures and Payment Incentives with Professor Terri Warholak

Date:  5 December 2017

Presenter:  Terri Warholak, PhD, RPh, CPHQ, FAPhA, Professor Assistant Dean-Designate, Academic Affairs and Assessment, College of Pharmacy, University of Arizona

Track 3:
 Patient Safety

What our Participants say...

"This webinar was beneficial knowing that quality improvement can be implemented in all aspects of life. I most enjoyed the details about the score cards that each pharmacy gets."

Piringar Mercy Niyang
Director Health Programs, Nigeria

"I enjoyed this webinar very much and it was completely new to me. I benefitted a lot and I enjoyed the part about how the star ratings are done and used."

Dr. Rajalaxmi Saranappa
Medical Doctor, India

About the Webinar

This session will address the federal government’s health plan quality ratings used in the United States. We will discuss how medications, pharmacy providers and patients play an important role in creating quality ratings and improving quality rating scores for health plans.  

Learning Objectives

By the end of this webinar, the attendee should be able to:
1. Describe the Medicare Health Plan Star Ratings system 
2. Discuss how the medication quality measures for the Medicare Health Plan Star Ratings system were created
3. Discuss patient perceptions of outpatient pharmacy quality measures
4. List ways that pharmacists can impact medication use ratings

Intended Audience

Health plan managers and administrators, pharmacists, pharmacy technicians, pharmacy managers, administrators whose health system includes an outpatient pharmacy and policy makers.

About the Presenter

Terri Warholak is a Professor in the Department of Pharmacy Practice and Science at the University of Arizona College of Pharmacy, Tucson and serves as the director of the Health Outcomes & PharmacoEconomics Center Research Team for the University of Arizona Medication Management Center and SinfoníaRx. She received her BS, MS, and PhD from Purdue University.

From 1990 to 1997, Dr. Warholak served as a Commissioned Officer in the United States Public Health Service where her clinical pharmacy experience spanned from inpatient to community practice and included 5 years in the Indian Health Service and an assignment at the Food and Drug Administration (FDA).

In 2015, Dr. Warholak and colleagues were recognized as winner of Academy for Healthcare Improvement Duncan Neuhauser Award for Curricular Innovation for the Educating Pharmacists in Quality (EPIQ) program, which is available as open source educational materials on the Pharmacy Quality Alliance (PQA) website.

She serves on many national committees including: the Food and Drug Administration (FDA) Drug Safety and Risk Management Advisory Committee (DSaRM) since 2016; the US Pharmacopeial Convention Healthcare Quality Expert Committee since 2015; and the PQA Research Coordinating Committee. Her teaching and research interests include medication error reduction, health information technology, and measure development. She has edited a book, published over 80 papers and has been invited to present at the local, state, and national levels.


PowerPoint Presentation

ISQua Webinar_Terri Warholak_December 2017