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Medicine’s Momentous Power Shift: Beyond “Patient-Centred” to “Collaborative Health” with Michael Millenson

Date:  29 January 2018

Presenter:  Michael Millenson, President, Health Quality Advisors LLC, Highland Park, IL, USA

Track 2:
 Patient Centred Care

What our Participants say...

"This webinar provides new point of view for health care system and trend, so it is good to know the information. Collaborative care is different from collaborative health. Patient-centred should be included in the medical care which means the relationship between patient and physician are parnership for health care. Digital data should also be aplied as information during the decision making of medical care. Thanks for the presentation.”

Dr Shew-Fang Shieh
Director, Taiwan


"This webinar has exposed me to new ways of providing healthcare as digitization is disrupting and revolutionize healthcare provision. The examples the presenter gave about disruptions of healthcare where very pivotal to understanding his thought process. Nice presentation."

Samuel Adams-Dabban
Public Health Specialist, Nigeria

About the Webinar

A quarter century ago, U.S. researchers proposed “patient-centred care” as a conceptual framework that consciously adopts the patient’s perspective about what’s important. Since then, the concept has gained international acceptance, with one study of patient empowerment questionnaires finding examples in Australia, Iceland, Iran, Italy, Japan, Sweden, the United Kingdom and the United States.

Today, however, extraordinary technological, economic and social changes are subsuming patient-centredness under larger forces reshaping 21st-century medicine. In a recent “Editor’s Choice” article in The BMJ, Michael L. Millenson described an emerging constellation of collaborations for sickness care and for maintaining wellbeing that are being shaped by individuals based on their life circumstances. The result of this new “collaborative health” ecosystem is a transfer of power in which the traditional system loses some of its control, in part due to the way digital health gives individuals the power to find, create and act upon personalized health information, and in part due to non-medical groups moving into the clinical realm and addressing social factors affecting health.

Although the traditional care system will often be a part of wellbeing and care relationships (hopefully in a patient-centred way), other times it will be excluded. As the patient might put it, “Nothing about me without me – but sometimes without you.”

This webinar examines the roots of this extraordinary change, describes current manifestations in the United States and elsewhere and explores how providers can maintain patient trust by adopting principles of shared information, shared engagement and shared accountability.

Learning Objectives

At the end of this webinar the student should:
1) Understand the evolution beyond “patient-centred” and “co-production of care” to a series of collaborations for maintenance of wellbeing and sickness care.
2) Learn practical examples of ways organizations are utilizing digital health and social determinants of health techniques to improve health.
3) Understand the central roles of shared information, shared engagement and shared accountability in maintaining patient trust at a time when the roles of traditional clinicians and others are in flux.

Intended Audience

This webinar is intended for anyone involved in patient care or public health or who is part of an organization bearing the financial risk for medical expenses. 

About the Presenter

Michael L. Millenson, author of the critically acclaimed book, Demanding Medical Excellence: Doctors and Accountability in the Information Age, was described by National Public Radio as being “in the vanguard of the movement” to measure and improve American medicine. He has been involved for many years in digital health, patient-centred care and quality of care improvement, areas he sees coming together what he calls “collaborative health.” Michael heads his own consulting firm (Health Quality Advisors LLC) and is an adjunct associate professor of medicine at Northwestern University’s Feinberg School of Medicine. A sought-after speaker, Michael has keynoted numerous conferences, served as faculty for the Institute for Healthcare Improvement and lectured at the National Institutes of Health and Harvard Business School. He writes regularly for both blogs and the academic literature and serves on the editorial board of the American Journal of Medical Quality. Earlier in his career, he was nominated for a Pulitzer Prize three times as a reporter for the Chicago Tribune.