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Designing and Implementing Deteriorating Patient Safety Net Systems at Scale – in Australia and Qatar with Dr Charles Pain

Date:  23 June 2017

Presenter:  Dr Charles Pain, Executive Director Medical Services, Executive Director Clinical Governance and Health Systems Improvement, Australia

Track 3:
 Patient Safety

Participants Feedback

"This webinar emphasised how important it is to think about designing a system like this to reduce preventable mortality rate. I particularly enjoyed how the webinar provided new ideas and way of thinking to solve issues."

Enass Tajelssir
Head of Patient Safety Initiatives Department, Sudan

"As an improvement advisor working in low income country, this session has opened my eyes to work with managers to design safety net systems for patients in our facilities. I enjoyed every bit of the webinar. The session was great."

Salomey Akparibo
Improvement Advisor, Ghana

About the Webinar

We all strive for sustainable, replicable improvement in patient care but may have difficulty achieving this. Dr Charles Pain will tell the story of how a coalition of determined clinicians and managers implemented a highly effective safety net system in two quite different health systems in Australia and Qatar and will show how a good idea, leadership, engagement, good strategy, elegant design and determination can save many thousands of lives a year. You will be interested in this presentation if you wish to lead such health systems improvement in your country. 

Learning Objectives
1. Understand the benefits of deteriorating patient safety net systems
2. Understand the theory of change and design principles of deteriorating patient safety net systems
3. Understand the implications for the design of other large scale sustainable health systems improvement

Intended Audience
Health service leaders, clinicians, policy makers, patient safety and quality system designers.


About the Presenter

Charles Hawkhurst Pain, LRCP (Lond.), MRCS (Eng.), MSc, FFPH (UK), FAFPHM, FCHSM, FISQua, is a public health physician whose 33-year career in medicine has increasingly focused on improving health systems to improve patient care. He was a foundation co-director of the Hamad Health Care Quality Institute, in Qatar, and before that, with the Clinical Excellence Commission in NSW, he led state-wide programs such as the Between the Flags Program, which has had a major impact on hospital mortality. Like many others in his profession around the world, he is trying to build high-reliability health care systems that are patient-centred.


PowerPoint Presentation

ISQua webinar_June 2017_Charles Pain