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Second Victims after adverse events with Professor Kris Vanhaecht

Date:  14 March 2017

Presenter:  Kris Vanhaecht, Assistant Professor, Leuven Institute for Healthcare Policy. Academic Policy Advisor, University Hospitals, Leuven, Belgium

Track 3:
 Patient Safety

Participants Feedback

"The webinar illustrated current work in the area and opened ongoing discussion. The acceptance that not just the patient and family are victims. Great presentation that covered the subject very well. Looking forward to further outcomes from the studies."

Anne Axam
Program Manager, Australia

"This webinar will equip me technically to assist in mentoring health care professionals on the issues regarding patient safety incidents. Insight was drawn to the fact that the issues regarding second victims need attention because taking care of second victims will improve quality and patient experience. I want to extend my thanks to the organizers of this webinar as it is a very crucial topic. I want to suggest that more attention be paid to second victim issues in resource-restricted settings and applicable recommendations be made to minimize the consequences of the causes and the effects too.”

Adebukola Shittu-Muideen
Quality Manager, Nigeria

About the Webinar

After an adverse event as a result of a patient safety incident not only is it the patient and family who can be harmed, but also healthcare workers, known as Second Victims, can be traumatized after adverse events. This ISQua session will focus on the impact of medical errors on the healthcare workforce. The concept of Second Victim will be defined, prevalence data will be presented, and recent research findings on the professional and personal impact will be discussed. 

Learning Objectives
By the end of this webinar, learners will be able:

  • To describe the concept of second victims.
  • To know the symptoms of Second Victimness.
  • To know how to launch a Peer Support System for healthcare professionals.

Intended Audience 

Academics, policymakers, clinicians, and students interested in health services research on patient safety.  

About the Presenter

Kris Vanhaecht is assistant professor at Leuven Institute for Healthcare Policy, KU Leuven-University of Leuven, Belgium. He is leading national and international research and policy projects on quality and patient safety, with a special interest in the support of clinicians and managers involved in medical error. More information can be found at www.krisvanhaecht.be