Learn from Prof Eugene Litvak of the Institute for Healthcare Optimization (IHO) on how hospitals can manage their capacity and patient flow effectively. This is now more important than ever.

I see many of advanced treatment here in Kyushu University Hospital where I work which needs to be reviewed from the ethical viewpoint.

ISQua's Learning about Improvement Community of Practice was delighted to host Helen Crisp for her virtual session on 'Learning from Measurements in Improvement' on 27th March 2020.

ISQua's Learning about Improvement Community of Practice is delighted to host Helen Crisp for her virtual session on 'Learning from Measurements in Improvement'

Healthcare organizations are patterns of energy, webs of human conversations and decisions. Think about this reality; relationships and interactions are the ‘genetic code’ of healthcare quality, people are not just individuals but rather individuals standing in the middle of many relationship systems.

It was a pleasure to host Dr Chintan Maru, Director at the Global Development Incubator and Executive Director of Leapfrog to Value, as guest presenter for our latest live webinar.

When it comes to emotional intelligence, inspiration, and creativity, people are not robots.

People are a system (an individual) living and working within a human system (healthcare organization).

Quality is made up of interconnecting circles of complex activity; however, we are conditioned to see and think in quality straight lines. What we see depends on what we are prepared to see. Without exploring assumptions, healthcare organizations will be held hostage to indifference to quality failure and will be unable to reach quality improvement potential.

We are delighted to welcome Dr Chintan Maru, Director at the Global Development Incubator and Executive Director of Leapfrog to Value, as guest presenter for our next live webinar on 11 March 2020.

We were delighted to host author Hugh MacLeod for our fourth episode in the ISQua Podcast series.

The topic for this episode was: “Humanizing Quality and Patient Safety Improvement”