Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.

By ISQua Thursday. Dec 19, 2019

Watch Now: Person Centred Care: Blending improvement methods and business thinking into practical steps with Dr Tricia Woodhead Featured

We were delighted to have Dr Tricia Woodhead present Person Centred Care: Blending improvement methods and business thinking into practical steps.

Here's everything you need to know:

Webinar title
Person Centred Care: Blending improvement methods and business thinking into practical steps

This one-hour webinar will consider the redesign of the patients journey and experience. Using theories that rethink the relationship between provider and ‘customer or client’, we will explore co- producing better care relevant to any speciality, environment or healthcare system. This will include some practical examples learners can adapt to their own situation. By the end of the session learners will be familiar with a framework that can enable teams to work with patients to build safer, more effective and efficient care that is focused on what matters to patients and families as well as excellent performance from the team.

Learning objectives

In this session participants will learn about:


  • The design of the patient's journey and experience.
  • Practical ways to introduce co-production in your setting.
  • An overall framework that can help teams to work more effectively with patients and their families.

About the presenter

Tricia Woodhead BM MBA FRCR spent 24 years as a Consultant Radiologist in the NHS. She completed her MBA at Bath University in 2000. For 12 years she was Medical Director and Director of Quality and Patient Safety at an acute NHS Trust. In 2010 she was awarded a one year Fellowship based in the US as Health Foundation and Institute for Healthcare Improvement Quality Improvement Fellow and Improvement Advisor. She was Medical Lead for the South West Patient Safety and Quality Improvement Collaborative from 2011-2014.

She is currently Associate Clinical Director for Patient Safety the West of England Academic Health Science Network. She is Visiting Senior Research Fellow at the University of Bath working with The School of Management on systems and networks in Healthcare. From April 2013 to January 2016 she was the Patient Safety Advisor to the Royal College of Radiologists. In 2016 she worked for the Royal College of Physicians advising and guiding the development of their Quality Improvement Hub.


Watch the full recording below and share your feedback in the Comments box at the end of the page: 

If you're interested in more virtual events like this and more opportunities to share with and learn from peers across the globe, have a look at ISQua Education Programmes HERE.



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