PLENARY SPEAKERS - Day 1 - Tuesday, 18th October 2022

Dr. Tedros Adhanom Ghebreyesus
Dr. Tedros Adhanom GhebreyesusDirector-General of the World Health Organization
Dr Tedros Adhanom Ghebreyesus was elected WHO Director-General for a five-year term by WHO Member States at the Seventieth World Health Assembly in May 2017. In doing so, he was the first WHO Director-General elected from among multiple candidates by the World Health Assembly, and was the first person from the WHO African Region to head the world’s leading public health agency. Prior to his election as Director-General of WHO, Dr Tedros held many leadership positions in global health, including as Chair of the Global Fund to Fight AIDS, Tuberculosis, and Malaria, Chair of the Roll Back Malaria Partnership, and Co-chair of the Partnership for Maternal, Newborn and Child Health Board. After taking office as WHO Director-General on 1 July 2017, Dr Tedros initiated the most significant transformation in the Organization’s history, which has generated a wide range of achievements.
Dr Kate Charlesworth (MBBS(Hons), MPH, FAFPHM, PhD)
Dr Kate Charlesworth (MBBS(Hons), MPH, FAFPHM, PhD)Senior Advisor, Climate Risk & Net Zero Unit at NSW Health, Australia
Dr Kate Charlesworth is Senior Advisor, Climate Risk & Net Zero Unit at NSW Health, and also a Medical Consultant, at Planetary Health at Northern Sydney Local Health District. Kate initially worked as a hospital doctor in Perth and Sydney, before undertaking much of her public health medicine training in the UK. In England, she worked in the world-leading Greener NHS program. Kate has worked in sustainability roles across NSW Health since 2018 and has a PhD in low-carbon healthcare.
Prof Ron D. Hays
Prof Ron D. HaysDistinguished Professor, Department of Medicine, the University of California at Los Angeles (UCLA)
Ron D. Hays, PhD, is a Distinguished Professor in the UCLA Division of General Internal Medicine and Health Services Research. He is a social psychologist who has been a principal investigator for the U.S. Agency for Healthcare Research and Quality Consumer Assessment of Healthcare Providers and Systems (CAHPS®) project since 1995. Ron specializes in patient-reported measurement development and evaluation of patient experience with health care and health-related quality of life. He has been acknowledged as one of the most highly cited and influential scientific minds by Thomson Reuters/Clarivate Analytics in each of the last 7 years. Prof Hays is also the recipient of the 2022 Health Assessment Lab/Medical Outcomes Trust* John Ware and Alvin Tarlov Career Achievement Prize in Patient-Reported Outcomes Measures (PROMs). The award is named in honour of the Health Assessment Laboratory/Medical Outcomes Trust's founders, Dr John E. Ware, Jr., and Dr Alvin Tarlov - two of the world’s leading pioneers in the development and use of patient-reported outcome measures. This award will be presented to Prof Hays on 18th October as part of ISQua’s 38th International Conference in Brisbane, Australia. Following the presentation, Prof Hays will give the opening keynote plenary session, on the topic ‘The Value of Patient Reports about their Health and Health Care’.
Debarati Guha-Sapir. PhD
Debarati Guha-Sapir. PhDProfessor, Johns Hopkins University School of Public Health, Baltimore and University of Louvain Brussels
Prof. Guha-Sapir founded EMDAT, the unique global reference database in 1992 on the human impact of natural disasters – providing an evidence foundation for humanitarian crises response, recovery, and preparedness for 184 countries. Her work and the data are now the basis on which global and regional institutions such UN, Asian Development Bank, ESCAP World Bank and national policies on emerging climate extremes such as heat waves, wildfires and floods are set. The quantitative data on human and economic impact is the reference source for major global reports by governments, think tanks and the UN for conferences such as COP meetings, Global Platform on Risk Reduction in Asia -Pacific and IPCC reports. Debarati also founded the Centre for Research on the Epidemiology of Disasters (CRED) which undertook wide-ranging research on the quality and relevance of health response in conflicts and disasters.

PLENARY SPEAKERS - Day 2 - Wednesday, 19th October 2022

Sir Liam Donaldson
Sir Liam DonaldsonPatient Safety Envoy, World Health Organization
Professor Sir Liam Donaldson is recognised as an international champion of public health and patient safety. He was the foundation chair of the World Health Organisation’s World Alliance for Patient Safety, launched in 2004. He is a past vice-chairman of the World Health Organisation Executive Board. He is now the World Health Organisation’s Envoy for Patient Safety, Chairman of the Independent Monitoring Board for the Global Polio Eradication Programme, as well as Chairman of the Transition Monitoring Board of this Programme. In the UK, he is he is Chair of the Integrated Care System (ICS) for the North East and North Cumbria, Professor of Public Health at the London School of Hygiene and Tropical Medicine, Honorary Distinguished Professor at Cardiff University, Associate Fellow in the Centre on Global Health Security at Chatham House and was Chancellor of Newcastle University for 10 years until 2019. Prior to this Sir Liam was the 15th Chief Medical Officer for England, and the United Kingdom’s Chief Medical Adviser, from 1998-2010. During his time in this historic post (established in 1855) he held critical responsibilities across the whole field of public health and health care.
Dr Shams Syed
Dr Shams SyedQuality Team Lead, Department of Integrated Health Services in the UHC & Life Course Division, WHO
Dr Shams Syed is Unit Head, Quality of Care at WHO Headquarters in Geneva. He currently directly oversees the WHO national quality policy and strategy initiative and WHO's technical work on quality in fragile, conflict-affected and vulnerable settings. He also oversees a range of work streams within the unit including WHO work on twinning partnerships for improvement and has led WHO work in this arena since 2009. He has recently shaped the WHO COVID-19 Health Services Learning Hub and also oversees the WHO Global Learning Laboratory for Quality UHC that has been actively exploring the role of compassion in quality of care. His WHO career has provided an opportunity to work directly with over 30 countries across the world. He maintains teaching roles on quality of care in his spare time, including at Johns Hopkins University where he maintains a faculty role.
Mike Farrar
Mike FarrarManagement Consultant, and former Chief Executive of the NHS Confederation
Mike is a highly respected management consultant with 15 years of CEO experience in the NHS. As part of his portfolio he has built a successful independent consulting practice, working with clients such as Celesio, ABPI, J and J, Health Foundation, Medtronic, intuitive, and Pfizer. He remains a prominent thought leader and consultant to the NHS, supporting system wide leadership groups including Greater Manchester, West Yorkshire, and London, along with development work with a large number of individual NHS boards. Additionally, he works internationally, transforming healthcare in the Middle East, Japan, Russia, US, Spain and Australia. Mike was previously the chief executive of the NHS Confederation, North West England SHA, West Yorkshire and South Yorkshire SHAs, Tees Health Authority and Head of Primary Care at the Department of Health.

PLENARY SPEAKERS - Day 3 - Thursday, 20th October 2022

Eyal Zimlichman MD, MSc
Eyal Zimlichman MD, MScDeputy Director General, Chief Medical Officer, and Chief Innovation Officer at Sheba Medical Center, Israel
Prof. Zimlichman has served on several advisory committees commissioned by the Office of the National Coordinator for health information technology at the U.S. Department of Health and Human Services and is chairing as well as participating in several committees at Israel's Ministry of Health. He is also a founding member of the International Academy for Quality and Patient Safety. Prof. Zimlichman is the founder and director of Sheba's ARC innovation program, which aims to redesign healthcare through digital health solutions by 2030. He is board-certified in internal medicine, completed a degree at the Harvard T.H. Chan School of Public Health, and has earned his MD at the Technion Israel Institute of Technology.
Dr Amith Shetty
Dr Amith ShettyEmergency physician, Clinical Director in the Patient Experience and System Performance Support division at NSW Ministry of Health and currently Clinical Lead for the NSW COVID-19 Care in Community program
Amith Shetty is also the Medical chair of NSW Emergency Care institute Research Committee, Senior lecturer at University of Sydney, Adjunct fellow at Centre for Health Systems and Safety Research, Macquarie University, and honorary research fellow at the Westmead Institute for Medical research. Dr Shetty was instrumental in the development and delivery of a live COVID-19 patient tracking platform for care of patients across NSW, including a risk score allowing for improved resource allocation of patients across care models. He is intricately involved in the NSW COVID predictive analytics and state-wide COVID intelligence and planning committees and is currently working closely with the Commonwealth, Primary Health networks, General practitioners, and GP-representative organisations to design the future of COVID care in the community. Shetty’s doctoral studies on screening for sepsis in ED led to the characterization, development, and piloting of digital EMR screening tool which after validation is now being implemented across NSW ED through the CEC Sepsis Kills program. He has further collaborated with interstate and national bodies sharing the Sepsis algorithm work leading to similar implementations in Queensland.
Christian von Plessen, MD, PhD
Christian von Plessen, MD, PhDSenior Advisor for health care quality and safety to the Health Authority of the Canton of Vaud in Switzerland.
In addition, he works as a senior physician at the University Centre for General Medicine and Public Health in Lausanne. He is a recognized expert in quality improvement and patient safety in Switzerland and abroad. His current practical work and research are focused on coproduction of healthcare service, of quality improvement and of health research as a powerful approach to system change in health care. Von Plessen has broad and varied experience from clinical, improvement, teaching, leadership and research appointments in Denmark and Norway among others as the director of the Centre for Quality in the Region of Southern Denmark. He uses these international experiences to bring new perspectives to quality improvement of health care. Von Plessen recently co-founded the Lausanne coproduction hub and a unit for participative research. He is a member of the steering group of the International Coproduction of Health Network. He has authored over 50 publications in quality improvement, patient safety and pulmonology and he has received the quality prize of the Western Health Region in Norway. Von Plessen teaches students and health professionals in quality improvement, patient safety and coproduction.
Dr Jason Fox
Dr Jason FoxBestselling author, award-winning motivational speaker, leadership advisor and wizard-philosopher of ace
Dr Jason Fox is a wizard-philosopher masquerading as a motivational speaker, bestselling author and leadership advisor. He shows forward-thinking leaders around the world how to pioneer new and meaningful progress—beyond the default. His clients include the senior leadership teams of Fortune 500 companies around the world, and he works particularly well with sceptical audiences who have ‘seen it all before’. In 2016 he was awarded Keynote Speaker of the Year. Jason has lectured at three universities (systems and behaviour), and is the bestselling author of The Game Changer and How to Lead a Quest.
Anna Edwards
Anna EdwardsISQua Patient Honorary Advisor
Anna Edwards is one of ISQua’s person-centred care honorary advisors. She has 25 years of experience as a patient with a serious long-term medical condition, interacting with every part of the UK health system. Anna practised as a criminal Barrister for 10 years before changing careers to work in health and social care, motivated by her own patient journey. She worked for the Care Quality Commission- the regulator of health and social care in England- leading essential work on patient safety, regulatory change and the development of two corporate strategies affecting patients, carers and staff throughout the country. Anna led work to implement Personal Health Budgets whilst working in Central Government- this was a key part of the Government’s personalisation agenda and enabled patients across the country to take control of their own health budget and live more independently. More recently Anna has worked at the Cabinet Office within the Covid-19 Taskforce- a function set up to support the Prime Minister with essential decisions during the pandemic. Anna supported the coordination of the national PPE response and led work to understand the implications of the long-term use of face coverings. She also established a mental health team as part of the Taskforce to ensure that a holistic patient perspective was achieved which took account of initiatives happening across the rest of the Government. In her current role, Anna is the national head of staff retention at NHS England. There is currently a global workforce crisis affecting all healthcare systems and Anna is the lead for the NHS national programme which is focussing on a variety of initiatives from flexibility and wellbeing through to reward and recognition. Anna also has an MSc in Health Policy from Imperial College, London. Anna lives in the South of England with her husband Tom and their son Dara. In her spare time, she can be found walking the local footpaths of Kent with her faithful labradoodle Billy.