Fellowship graduates from KARS Indonesia

We are delighted to share the feedback of some new Fellowship graduates from KARS Indonesia.

It has been a pleasure to welcome staff from KARS Indonesia, a leading national accreditation body, to help support capacity-building in healthcare quality and safety knowledge in the organisation. We are proud to support the great work of KARS and its vision to improve service quality and patient safety through accreditation in hospitals across Indonesia.

AA Raka Karsana, Hospital Accreditation Surveyor

AA Raka Karsana 

After following the Fellowhip program, the most useful aspects for me have been:

  • Understanding topics in one module in depth through a combination of assignments ranging from attending webinars to working on case study assignments, publication reviews and reflections where one another is interrelated.
  • Identifying gaps between the topics covered in the module and the conditions in which I work, and
  • Refining and completing my understanding of a topic, derived from the feedback provided on my assignments by Dr Carsten Engel.
  • From this program, I am often curious and enjoy the case studies. Case studies depict realistic scenarios taken from various publications. Case studies increase my participation and enjoyment of learning.
  • For new things that I have learned, apart from increasing my knowledge for myself, I have conveyed it to the related person in charge of the hospital where I work.

Dr. Jimmy E Kalesaran, MARS, FISQua

Jimmy E Kalesaran KARS

  • In my opinion, all the material in the module, whether in the form of webinars, case studies, publication reviews, reflections, or complimentary webinars, is beneficial and updated. Because the material in each module is a unit that is closely related to each other. Following my profession as a doctor and hospital assessor, I prefer modules related to hospital accreditation and patient safety because they will facilitate implementation in our daily work.
  • I call the ISQua Fellowship Program a fantastic program. In this fellowship, we encounter a “Knowledge Bank” that presents many articles and updated international journals that we have never encountered and never read. And through the Fellowship, we are trained to do a critical review and analyse a case study and implement it in our work and profession.
  • As medical staff and hospital assessors, we will certainly implement the learnings in our workplace. And we will improve the existing ones according to the recommendations of each series of Fellowship activities that we have completed.

 Sitti Aisyah Sahidu, MD

  • The Fellowship activities that I most enjoyed were the webinars and case studies, and the topics that I most enjoyed were Patient Safety care and Person Centred Care.
  • The lessons learned during this program have begun to be applied in our workplace.
Siti Rohani NS., S.KEP, CVRN, MKM
  • There are many useful things that I obtained during the ISQua Fellowship Programme. In particular, the material about covidkarena is very in accordance with the current conditions so I got a lot of insights about the latest things about COVID.
  • Material regarding accreditation is also very useful and in accordance with my current work.
  • The most fun thing about joining the Fellowship Programme is that I became more encouraged and honed my English skills.
  • ISQua programme materials are very updated and in accordance with my current work, so almost all the material studied in the program I have applied in my day job.

Mirta Widia, MARS. MHKes

  • I got knowledge about quality, and experience from competent experts across the world.
  • I can learn about quality from many perspective views in many modules.
  • I enjoyed learning about patient experience and quality improvement, and I will try to learn more about it.
  • I have shared patient experience tools and other recommendations to the member hospitals. Currently, we are collecting data from our patients and will analyse the data at the end of this year.

Rosdelima Simarmata

  • Learning from international experts through webinars, case studies, and journals.
  • I gathered lots of information regarding quality improvements, critical thinking, and patient safety (additional readings and references provided).

  • I’ve been able to build my international networking.

  • I most enjoyed listening to webinars.

  • I’m trying to adopt the method of WalkRounds that were recommended in a leadership module.

You can connect with our Fellowship graduates from KARS and other participants in over 60 countries on the ISQua Community platform HERE.

Find out more about the Fellowship Programme HERE and see where new learning can take you and your teams. Group discounts available!

Please don’t hesitate to contact the team if you have any questions at [email protected]

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Nourhan Kawtharani


Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

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Elom Otchi


Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

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Stephen Taiye Balogun


Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

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Dr Rhoda Kalondu


Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

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Dr Subhrojyoti Bhowmick


I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

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