Hear from Agneta Chelimo, Fellowship graduate from Kenya

We are delighted to share the work of Fellowship graduate Agneta Chelimo, a nurse and Standards and Process Improvement Coordinator at Kenyatta Hospital in Kenya.

It is an honour to be able to share the work of our Fellows who are championing quality improvement and patient safety in their work and we are delighted to introduce Agneta Chelimo, a nurse, and Standards and Process Improvement Coordinator, at Kenyatta Hospital in Kenya. She is part of a wonderful group of staff from Kenyatta Hospital who have been undertaking the Fellowship Programme.

“It is my pleasure to introduce myself as a qualified ISQua Fellow going for my 2nd year. Thanks to the team. I am a nurse by profession working at Kenyatta National Hospital in Kenya as a Standards and Process Improvement Coordinator.

I got interested in ISQua in 2019 when they called for abstract papers in patient safety improvements and Health Care Quality for LMICs where I qualified to present my two abstracts as posters at the South Africa Cape Town ISQua conference (ISQUA19-ABS-2530 on Hand Hygiene and ISQUA19-ABS-2528 Patient Safety). It was my first time attending the ISQua conference.This became a turning point for me in shifting my interest from the IHI model of improvement to ISQua where we were able to convince the organization in 2020 to enroll and support 20 Quality Improvement champions to the ISQua Fellowship.
 
Throughout the modules, I learned a lot from the webinars and the patient safety case studies. Very interesting webinar by Nigel Livesley about institutional support for continual improvement. I got to understand that QI is all about resilience starting with small steps and that QI is being proactive and not reactive. I sincerely appreciate the scholarship I got for this year’s online conference together with the extension of the Fellowship. It is very encouraging indeed. Thank you once more.
Below, please find some improvements that I coordinated and shared during the QI week celebrations at the end of November 2021 in the institution as posters. The initiatives have improved inpatient diagnosis and reduction in long-stay of patients admitted among other improvements.”

 

Pressure ulcers

Using Newborn Admission Record Forms

The Standards and Process Improvement unit led by Agneta Chelimo took time to award the outstanding unit in QI initiatives and sustainability efforts. The newborn unit at KNH was the outstanding unit in QI initiatives and sustainability.
The Standards and Process Improvement unit recognize small steps taken by departments/units in the institution in improving the processes to optimize patient experience and thus better patient outcomes.

Photos for QI celebration week poster day: speeches, cake cutting, and trophy awards.

Speech on QI poster day

Cake cutting during QI celebrations

Trophy awards

Thank you Agneta. We hope that others find inspiration in the improvements that you have shared, and thank you for making your research and presentations available to the ISQua community.

You can connect with our Fellowship graduates from Kenya and other participants in over 60 countries on the ISQua Community platform HERE.

Find out more about the Fellowship Programme HERE and see where new learning can take you and your teams. Group discounts available!

Please don’t hesitate to contact the team if you have any questions at [email protected]

Pressure ulcers.pdf
NAR uptake KNH Newborn unit.pdf

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Nourhan Kawtharani

Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

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Elom Otchi

Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

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Stephen Taiye Balogun

Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

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Dr Rhoda Kalondu

Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

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Dr Subhrojyoti Bhowmick

I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

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