Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.
The last month has been pretty busy for me as the ISQua conference took place in Cape Town. This affords me the opportunity to reflect on the key lessons that came out of the conference that may apply to the Irish Healthcare system. There is more than enough for more than one article so I probably will use the concepts over a few, writes Dr. Pater Lachman.
In my second blog post on 10 September 2019 I talked about three quality and patient safety improvement leadership truths; reflection fuels, people matter, and relationships make the difference.
Today I talk about what leaders can do with the three leadership truths to sustain quality and patient safety improvement. Many healthcare organizations find that identifying changes is relatively easy.
In France, as in many other countries in the world, care needs and approaches have considerably changed over the past number of years – ageing of the population, increase in chronic diseases, inequalities in access to care, changing expectations of health professionals, availability of new therapies, digital development, and many more...
An in-depth transformation of the health system has therefore proved indispensable and the French government has embarked on a reform program entitled "My Health 2022".
In my first blog post, I talked about humanizing leadership for quality and patient safety improvement through; the patient voice, provider ears, and organizational support.
In this blog, I'll talk about the role of leadership.
"Insights that I gained are twofold. First, patient safety is always a top priority. No small issue needs to be left unattended or ignored as it has the potential to cause a fatality. Two, there is a need for a multidisciplinary collaboration The institutional and systems thinking approaches are critical in health care. Good procedures, communication, accountability and sharing of information are critical to avoiding mistakes and medical errors."
‘If clinicians are engaged in management and leadership then organisational performance will improve and if there is good organisational performance there is likely to be high levels of clinician engagement’ *
Of the three critical ‘engagements’ in healthcare, patient, clinician and community, we hear much about the first and less about the second and third.
Guest post by Dr Hans C. Ossebaard, session speaker for ISQua’s 36th International Conference (20th – 23rd October 2019), in Cape Town, South Africa.
At ISQua’s upcoming international conference in Cape Town one session (B13 – session B, Tuesday, 22 October 2019) is devoted to the one signature public health issue of our times: how to counter the pervasive adverse effects of climate change on health and, accordingly, how to redesign the health care sector as to provide a more sustainable, ‘green’ care.
Improving the patient experience requires a change in culture. This change must be embraced by and reflected in the actions of everyone within the healthcare system. Furthermore, everyone must understand the fundamental truth that “quality and patient safety improvement” is an ongoing and healthy process of changing mindsets.
Last year ISQua and the International Ergonomics Association IEA ( https://www.iea.cc/) signed a cooperation agreement which aims to build on the commonality of our respective missions – to improve the safety of patients.
If we truly want to have sustainable and real change we need to prepare the future leaders in healthcare to be ready for the new age of safe effective care that is person-centred and fit for the future.