Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.

By ISQua Tuesday. Dec 17, 2019

Are you tired of counting how many times something goes wrong?

"The ethos of safety has always been to reduce unwanted and harmful events or even better, to completely eliminate them. Even though it makes sense to try to stop things from going wrong, this is clearly not enough. It is equally, if not more, important to understand why most things go well and to learn how to support and strengthen that at all levels." so says Erik Hollnagel, Professor, Professor Emeritus, Ph.D., Senior Professor Patient Safety, Jonkoping University, and one of the lead faculty for the new International Diploma Course on Resilient Health Care Management.


Are you tired of counting how many times something goes wrong?


Do you feel that looking for causes of accidents is too little and too late?


Do you want to learn how to manage development and change in complex adaptive systems?


With the International Diploma Course on Resilient Health Care Management, you will learn how to apply Resilient Health Care to the management of health care systems and how to support Resilient Health Care in practical clinical work.


The course is provided by the School of Health and Welfare at Jönköping University in Sweden in collaboration with ISQua and supported by the Australian Institute of Health Innovation at Macquarie University, Sydney, Australia.


The course is blended multimodal learning with residential sessions, webinars and self-directed and reflective learning. The teaching is conducted through English. Professionals in health care with managerial responsibilities, either corporate or clinical, are invited to enrol. This includes department and clinical team leads, risk managers, medical directors, quality managers, organizational developers, patient advocates, etc.


To find out more, and to register, please visit



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