Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.

By Sinead McArdle Thursday. Jan 16, 2020

Join ISQua in Florence, Italy for #ISQua2020 Featured

We invite healthcare professionals, students, patients, policymakers to share their ideas, successes and achievements at ISQua’s 37th International Healthcare Conference in Florence, Italy from 30th August to 2nd September 2020. Submit by 30th January 2020 for a chance to present in Florence.


The theme for this year's conference is 'Emotion, Inspiration and Creativity: Pathways to Global Health Quality'.


The renaissance in Italy was a period of rebirth with new ideas discoveries and the flowering of wonderful art. As we move from Cape Town to Florence, so we are taking the quality and safety movement to a new level. We hope that there will be the rebirth of our belief systems in the goodness of health and the ability to deliver safe and effective people-centred care.


For the conference, we chose three key essential components of the Renaissance - Emotion, Inspiration and Creativity as we believe these will the pathway to Global Health Quality


Those interested in presenting their work as an oral presentation or as a poster can submit an abstract online under the following sub-themes:


Emotion refers to what we believe – the why we do the work we do – what drives us to pursue perfection in the care we deliver, with kindness, empathy and compassion.


1. Leading for Quality [Emotion]

  • Policy for Quality and Safety
  • Developing Leaders for quality and safety
  • Economic benefits of improving quality and safety
  • Behavioural Economics

2. Focus on the Person [Emotion]

  • Peoples Experience as providers and receivers of care and community care
  • Voice of the Person as Patient: Goals, Outcomes and Experience
  • Caring for Healthcare Providers
  • People’s Perception of Community Care
  • Art, Culture and Medicine


Inspiration shows us what can happen if we have dreams of greatness in the care we deliver.


3. Education, Knowledge and Learning [Inspiration]

  • Reverse Learning and Teaching
  • Preparing future generations for quality
  • Developing the workforce
  • Learning health systems for coproducing health, quality & science


4. External Evaluation [Inspiration]

  • Regulation
  • Accreditation
  • Licensing
  • Performance Monitoring
  • Certification


5. Facilitating Future Health [Inspiration]

  • Digital Health
  • Artificial Intelligence
  • Big data
  • e-Health
  • The ageing population
  • People with chronic illness
  • Promoting well-being
  • The transition from Life/ Advance Care Planning (ACP)


Creativity is always thinking of what could be better and then coming up with the solutions to improve care.


6. Designing for People Safety [Creativity]

  • Resilience
  • Human Factors
  • Human Factors in litigation
  • Ergonomics
  • Medication Safety
  • Infection, Prevention and Control
  • Patient Safety Tools and Solutions
  • Co-designing and co-producing safe systems


7. Building Sustainable and Comprehensive Care [Creativity]

  • Building Hospitals for the Future
  • Climate Change
  • Integrated and Universal Health Care
  • Human Resources
  • Pre-Primary Care (Health Literacy, including TV and Media)
  • Primary Healthcare
  • Mental Health
  • Palliative and End of Life Care
  • Co-designing and co-delivering high-value services


8. Quality in Resource-Challenged Settings [Creativity]

  • LMIC
  • Fragile States
  • Vulnerable Settings
  • War zones
  • Currency fluctuation
  • Corruption
  • Migration
  • Leveraging coproduction


All of these fit in with ISQua's mission ‘to inspire and empower people to advocate for, and facilitate health and improvements, in the quality and safety of healthcare worldwide.’


Join us to improve your Knowledge, build your Network, and make your Voice heard at #ISQua2020


The deadline for submission is 30th January 2020. For more details and to submit your paper please visit our website -


If you have any questions, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..



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We all have two vocations in health care – to do our job and to continually improve