“Always be a little kinder than necessary.” —James M. Barrie

It has taken a pandemic with all the consequences of lack of preparedness and often an inadequate response, for us to realise how fallible we are. There are many lessons on what true leadership should look like and how the absence of leadership can be catastrophic. The success of the response has rested on the hard work of those on the frontline and on the acceptance of citizens to be sensible and follow public health advice.

It always seems impossible until it’s done.  Nelson Mandela

The pandemic has been challenging to us all and has changed our lives. In the message in the last newsletter I wrote that we have had hard times but also there have been good times. 

Nous avons été ravis d'accueillir le Pr Philippe Michel et le Pr David Valat avec nos partenaires au PAQS ASBL, Directeur Denis Herbaux.

After a year of living with COVID-19, I would like to reflect on the way we have responded to the pandemic and how it has impacted on the quality of care. While it may be easy to look back and find fault in how we responded, there are many positives and lessons that can be taken forward.

Practical front line messages, devoid of the complexity of guidelines.

New: Version 3.0 is now available

Nouveau: la version 2.0 est maintenant disponible!

Novo: a versão 3.0 já está disponível

Novità: la versione 3.0 è ora disponibile in italiano

The International Society for Quality in Healthcare (ISQua) is pleased to endorse the statement released by the International Hospital Federation (IHF). IHF have released a statement entitled 'Supporting Hospitals in a Time of Crisis'. 

From theory to practice: national approaches adopted in Namibia and Mozambique to improve the quality of health services 

Date and Time: Wednesday, 9th December, 12:00 – 13:30 CET

ISQua is very pleased to present the introduction to the use of Shewhart charts to understand variation in COVID mortality to our membership and wider community. We believe this is very important as  decisions are made on how to respond to the current and potentially future wavers of the pandemic.

Learn about how Cambodia adopted a health systems approach for improving the supply of viral transport media (VTM), distribution of personal protective equipment (PPE) through a community-based response system and distance learning through a learning hub for health staff stationed in provincial and referral hospitals.

The COVID 19 pandemic has been testing the resilience of healthcare workers around the globe. With increased patient loads, the constant threat of getting infected, and ordeal of treating the critically ill, there have been increased burnouts and mental health issues. The safety of Healthcare workers is, therefore, a real concern...