Although crisis management must take place under circumstances that differ dramatically from what normally is the case, the process of management as such is not radically different.

This is the fourth session offering an overview of the knowledge that underpins the coproduction of healthcare service. This session focuses on developing an understanding of the third stream of knowledge: “science-informed practice” that must be developed and used to coproduce healthcare services. The session includes the exploration of a case in Ghana and the U.S. that helps us understand the diversity of science disciplines and methods. A helpful frame of reference is introduced and used.

This is the third session offering an overview of the knowledge that underpins the coproduction of healthcare service. This session will focus on developing an understanding of the second stream of knowledge: the “as is” system journey that must be navigated by patients and professionals.

Learn from Prof Eugene Litvak of the Institute for Healthcare Optimization (IHO) on how hospitals can manage their capacity and patient flow effectively. This is now more important than ever.

I see many of advanced treatment here in Kyushu University Hospital where I work which needs to be reviewed from the ethical viewpoint.

ISQua's Learning about Improvement Community of Practice was delighted to host Helen Crisp for her virtual session on 'Learning from Measurements in Improvement' on 27th March 2020.

ISQua's Learning about Improvement Community of Practice is delighted to host Helen Crisp for her virtual session on 'Learning from Measurements in Improvement'

Healthcare organizations are patterns of energy, webs of human conversations and decisions. Think about this reality; relationships and interactions are the ‘genetic code’ of healthcare quality, people are not just individuals but rather individuals standing in the middle of many relationship systems.

It was a pleasure to host Dr Chintan Maru, Director at the Global Development Incubator and Executive Director of Leapfrog to Value, as guest presenter for our latest live webinar.

When it comes to emotional intelligence, inspiration, and creativity, people are not robots.

People are a system (an individual) living and working within a human system (healthcare organization).