“Always be a little kinder than necessary.” —James M. Barrie

It has taken a pandemic with all the consequences of lack of preparedness and often an inadequate response, for us to realise how fallible we are. There are many lessons on what true leadership should look like and how the absence of leadership can be catastrophic. The success of the response has rested on the hard work of those on the frontline and on the acceptance of citizens to be sensible and follow public health advice.

It always seems impossible until it’s done.  Nelson Mandela

The pandemic has been challenging to us all and has changed our lives. In the message in the last newsletter I wrote that we have had hard times but also there have been good times. 

After a year of living with COVID-19, I would like to reflect on the way we have responded to the pandemic and how it has impacted on the quality of care. While it may be easy to look back and find fault in how we responded, there are many positives and lessons that can be taken forward.

ISQua is delighted to announce its next Virtual Conference in collaboration with the International Hospital Federation on 23rd February!

From theory to practice: national approaches adopted in Namibia and Mozambique to improve the quality of health services 

Date and Time: Wednesday, 9th December, 12:00 – 13:30 CET

Post-pregnancy family planning (PPFP) focuses on the prevention of unintended and closely spaced pregnancies in the first 12 months post pregnancy (irrespective of pregnancy outcome) and is considered a life-saving intervention for mothers and their children. Post-pregnancy women are among those populations with the greatest unmet need for family planning (FP), yet they often do not receive the information and services they need to prevent unintended pregnancies.

Agradecemos a la Dra. Giovanna Gutiérrez Panchana, quien brindó a nuestra audiencia una excelente visión de las experiencias de BUPA Chile y cómo la gobernanza clínica se ha visto afectada por la pandemia.

Our panel discusses the mental health of health workers, the concept of the 'second victim' and workplace bullying. How is patient safety affected by these issues and what can be done to keep patients safe?

Au cours de ce webinaire, vous découvrirez quelles sont les principales compétences “qualité/sécurité” qui peuvent être mobilisées durant une crise telle que celle liée à la Covid-19. Une évaluation de l’utilisation de celles-ci dans différents contextes sera présentée. 

I see many of advanced treatment here in Kyushu University Hospital where I work which needs to be reviewed from the ethical viewpoint.