This is a very important week for the healthcare world and whole Community: we celebrate, globally, patient experience week. Isabela Castro reminds us why it is so important.

In the current context of the pandemic that we are currently experiencing, it seemed interesting to me, not to comment on current events, but to offer some landmarks and references on the concept of resilience.

According to Boris Cyrulnik, French doctor, neurologist and psychiatrist, resilience is the art of sailing torrents; it is also the ability to live, to succeed, to develop despite adversity.

On 22 January 2020, a 65-year-old Chinese man with a history of hypertension, type 2 diabetes, coronary heart disease for which a stent had been implanted, and lung cancer was admitted to the emergency department of Cho Ray Hospital, the referral hospital in Ho Chi Minh City, Viet Nam, for low-grade fever and fatigue.

We were delighted to host Gro Berntsen for our ISQua Fellowship Programme live webinar in April on the topic of A Digitally Supported, Person-centered, Integrated and Pro-active Care System.