March: Patient Safety Month

For the month of March, the ISQua team will be promoting Patient Safety. 

Have a look at the ways that you can learn more about Patient Safety and get involved in the conversation:

Webinars / Virtual Coffee Break / Recommended Reading / Joint Statement on Patient Safety / Florence 2020 / Social Media / Message Board

For the month of March, the ISQua team will be celebrating Patient Safety. Have a look at the ways that you can learn more about Patient Safety and get involved in the conversation:

Webinars

Our most recent webinar took place on Wednesday, 11th March with Dr Chintan Maru on ‘Leapfrog to Value: How low- and middle-income countries can embrace value-based care on the path to universal health coverage’.

Dr Chintan Maru is a director at the Global Development Incubator and Executive Director of Leapfrog to Value.

Dr Maru discussed the challenges of volume-based health systems, and practical ways to incorporate value-based care principles into your current work. 

If you missed the live session, you can watch the recording here: https://www.isqua.org/events-blog/live-webinar-leapfrog-to-value-how-low-and-middle-income-countries-can-embrace-value-based-care-on-the-path-to-universal-health-coverage-with-dr-chintan-maru-280.html

Virtual Coffee Break

A Virtual Coffee Break will be held in March to discuss Patient Safety. Details of the session will be available very soon!

Please note that the Virtual Coffee Break is limited to a maximum of 100 participants, who will be admitted on a first-come, first-served basis.

Recommended Reading

Joint Statement on Patient Safety

The International Society for Quality in Healthcare (ISQua) and the International Hospital Federation (IHF) released a joint statement in support of the World Health Organization (WHO) Flagship Initiative: A Decade of Patient Safety 2020-2030.

IHF and ISQua will support key elements of the work to be undertaken in the Patient Safety Decade so that health and healthcare can be safe in the future. In partnership, we will support the key learnings from the consultation, including:

1. A culture of safety

2. Inclusion of patient safety in health policies

3. Coproduction and the people’s voice

4. A focus on human factors

5. Education in patient safety

6. Setting up learning systems

7. Safety as an integral part of UHC

8. That measurements must be impactful

9. Research in Patient Safety

You can read the full statement here: https://www.isqua.org/news/joint-statement-on-patient-safety.html

Florence 2020

At this year’s conference in Florence, we have a track dedicated to Patient Safety called ‘Designing for People Safety’ which covers: 

1. Resilience

2. Human Factors

3. Human Factors in litigation

4. Ergonomics

5. Medication Safety

6. Infection, Prevention and Control

7. Patient Safety Tools and Solutions

8. Co-designing and co-producing safe systems

You can find out more information on our tracks, and our conference here https://www.isqua.org/events/florence-2020.html/#conference-tracks.

Registration is now open and early-bird rates are available for all until 19th May 2020.

Social Media

Share your favourite quotes, lessons and readings around Patient Safety with us on FacebookTwitter and LinkedIn.

#ISQua #ISQua2020  #PatientSafety 

Message Board

The starting point for this month’s discussion is “Using patient-reported outcome measurement to improve patient care“, which is available through the International Journal for Quality in Health Care on the OUP website through the following link: https://academic.oup.com/intqhc/article/29/6/874/4091121.

ISQua Members can access the journal through the Resources menu.

We ask that you read, reflect and contextualise the findings of the paper, and discuss your thoughts with other participants within this forum.

You can access the Message Board here – https://login.isqua.org/message-board/1/36/83

This page will be updated regularly throughout the month of March.

Recent Blog Articles

Stay in Touch

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Nourhan Kawtharani


Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

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Elom Otchi


Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

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Stephen Taiye Balogun


Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

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Dr Rhoda Kalondu


Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

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Dr Subhrojyoti Bhowmick


I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

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