Meet ISQua’s 2018 Emerging Leaders

We were overwhelmed with the quality of applicants who applied to become ISQua’s 2018 Emerging Leader and in the end, it was impossible to choose only one!

Two leaders were chosen, Louis Ako-Egbe, District Medical Officer of the Bangem Health District, South West Region, Cameroon; and Wafa Allouche, Client Relationship Manager in the National Authority for Accreditation in Healthcare INAsanté, Tunisia.

Louis Ako-Egbe
Healthcare void of quality is like chaff squeezed out of wheat. I have been very concerned about the quality of healthcare in my country and becoming an ISQua Emerging Leader 2018, with the plethora of opportunities ahead of me, is just a dream come true. I expect that this programme will equip me with contemporary knowledge, skills and tools for quality improvement (QI) in healthcare, health facility accreditation and QI research and teaching.

At the hospital level where I worked I implemented practical hand and hospital hygiene practices which revolutionised the patient care especially postoperative care. The rate of postoperative infections experienced a drastic drop and so did the average length of stay of the patients.

As a OMO I realized that there was high maternal and child mortality at the peripheral health centres either due to un-indicated augmentation of labour or delay in referrals to the District hospital. So I trained the health centre nurses on the use of portograms and prohibited them from carrying out inductions or augmentations of labour in their centres, while providing them with adequate tools for referrals. These resulted to a zero maternal/infant mortality rate at the health centres.

Wafa Allouche
Being awarded as ISQua Emerging Leader for 2018, is a great opportunity for me and my organisation (INAsanté). Within the Emerging Leader Programme, I will have the chance to do an internship within the department of service delivery and safety in the WHO Headquarters, but also to spend time with some leading organisations in health care quality and safety.

I will learn and gain experience from each activity, and I will be able to transfer Knowledge, ideas and skills on quality improvement. It is a mean of advancing quality in healthcare in Tunisia. I hope I could influence the implementation of the National Strategy for the Improvement of the Healthcare Quality and Safety, which is being developed currently.

I want to make a difference to the national healthcare system and the real experiences of patients. I trust that caring for patients is not a matter of providing healthcare but it’s a matter of providing effective, safe and person-centred healthcare.

I am proud because one of my dreams is becoming reality. I am a Tunisian medical doctor. During the Tunisian revolution in 2011, I was following my internship in the National Center of Gynaecology-obstetrics of Tunis. In the night of the 14th of January 2011, I saw new babies coming to the life, to a new Tunisian reality considered from that night more free, more tolerant and more fair.

From this moment I made a wish: to make things better in my country, for my nation and for all the coming generations in all fields but especially concerning healthcare, a domain which I know very well and where great progress can be achieved. Becoming an ISQua Emerging Leader 2017-2018, is an opportunity for me, for my organisation and for my country.

Having the possibility to take part in an internship in the WHO quality service would be very beneficial for my organisation and for the strategic decisions we will make in collaboration with the Tunisian Ministry of Health and the promotion of the quality in healthcare organisations.

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Nourhan Kawtharani


Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

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Elom Otchi


Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

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Stephen Taiye Balogun


Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

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Dr Rhoda Kalondu


Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

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Dr Subhrojyoti Bhowmick


I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

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