ISQua NORTH AMERICA COMMUNITY OF PRACTICE
Uniting Professionals from
Diverse Fields to Enhance
Healthcare Quality and
Safety
About ISQua's North America
Community of Practice
ISQua's North America Community of Practice includes quality improvement and patient safety specialists working in health and social care settings across North America. Through regular online webinars, members can exchange quality improvement strategies in health care, discuss their successes and challenges, learn how best practices can be applied to their context, and network with current and future colleagues in their region.


NACOP Webinar - Transforming Safety Culture in Healthcare Teams - 21st January
A strong safety culture is fundamental to delivering high-quality, patient-centred care. This NACOP webinar will explore how healthcare teams can actively transform safety culture through structured programmes, meaningful co-production, and collaborative teamwork.
The session will discuss the key components of an effective safety culture programme and examine how co-production with patients and families can strengthen teamwork, trust, and shared responsibility for safety. Drawing on real-world experience, the webinar will also highlight a local project focused on improving teamwork, co-designed and co-delivered by patients and healthcare professionals.
Through practical insights and reflective discussion, participants will gain a deeper understanding of how inclusive, team-based approaches can drive sustainable improvements in safety culture across healthcare settings.
Speakers:
Dr Salhab El Helou, Neonatologist and Associate Professor, McMaster Children’s Hospital; Department of Pediatrics, Division of Neonatology, McMaster University, Hamilton Health Sciences, Canada
Dr Peter Lachman, Paediatrician and an international leader in patient safety and quality improvement
Moderator:
Dr Ulfat Shaikh, Professor of Pediatrics, University of California Davis School of Medicine | Chair, American Academy of Pediatrics Council for Quality Improvement and Patient Safety | ISQua Board Member & NACOP Lead
