Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.

By ISQua Friday. Dec 10, 2021

Hear from Agneta Chelimo, Fellowship graduate from Kenya Featured

It is an honour to be able to share the work of our Fellows who are championing quality improvement and patient safety in their work and we are delighted to introduce Agneta Chelimo, a nurse, and Standards and Process Improvement Coordinator, at Kenyatta Hospital in Kenya. She is part of a wonderful group of staff from Kenyatta Hospital who have been undertaking the Fellowship Programme.


"It is my pleasure to introduce myself as a qualified ISQua Fellow going for my 2nd year. Thanks to the team. I am a nurse by profession working at Kenyatta National Hospital in Kenya as a Standards and Process Improvement Coordinator.


I got interested in ISQua in 2019 when they called for abstract papers in patient safety improvements and Health Care Quality for LMICs where I qualified to present my two abstracts as posters at the South Africa Cape Town ISQua conference (ISQUA19-ABS-2530 on Hand Hygiene and ISQUA19-ABS-2528 Patient Safety). It was my first time attending the ISQua conference.This became a turning point for me in shifting my interest from the IHI model of improvement to ISQua where we were able to convince the organization in 2020 to enroll and support 20 Quality Improvement champions to the ISQua Fellowship.
Throughout the modules, I learned a lot from the webinars and the patient safety case studies. Very interesting webinar by Nigel Livesley about institutional support for continual improvement. I got to understand that QI is all about resilience starting with small steps and that QI is being proactive and not reactive. I sincerely appreciate the scholarship I got for this year's online conference together with the extension of the Fellowship. It is very encouraging indeed. Thank you once more.
Below, please find some improvements that I coordinated and shared during the QI week celebrations at the end of November 2021 in the institution as posters. The initiatives have improved inpatient diagnosis and reduction in long-stay of patients admitted among other improvements."


Pressure ulcers

Using Newborn Admission Record Forms


The Standards and Process Improvement unit led by Agneta Chelimo took time to award the outstanding unit in QI initiatives and sustainability efforts. The newborn unit at KNH was the outstanding unit in QI initiatives and sustainability.
The Standards and Process Improvement unit recognize small steps taken by departments/units in the institution in improving the processes to optimize patient experience and thus better patient outcomes.


Photos for QI celebration week poster day: speeches, cake cutting, and trophy awards.

Speech on QI poster day


Cake cutting during QI celebrations


Trophy awards

Thank you Agneta. We hope that others find inspiration in the improvements that you have shared, and thank you for making your research and presentations available to the ISQua community.


You can connect with our Fellowship graduates from Kenya and other participants in over 60 countries on the ISQua Community platform HERE.


Find out more about the Fellowship Programme HERE and see where new learning can take you and your teams. Group discounts available!


Please don't hesitate to contact the team if you have any questions at This email address is being protected from spambots. You need JavaScript enabled to view it.


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We all have two vocations in health care – to do our job and to continually improve