Preparing for the future – IMPS2019

If we truly want to have sustainable and real change we need to prepare the future leaders in healthcare to be ready for the new age of safe effective care that is person-centred and fit for the future.

If we truly want to have sustainable and real change we need to prepare the future leaders in healthcare to be ready for the new age of safe effective care that is person-centred and fit for the future.

ISQua was a sponsor and collaborator on the 2nd International Meeting on Patient Safety for New Generations of Healthcare Professionals (IMPS) in Lisbon held at the start of July.

The meeting was organised by the National School of Public Health (ENSP-NOVA) and the research group Naiade – Quality Improvement & Patient Safety, in partnership with the Clinical Risk Management and Patient Safety Centre (GRC) based in the region of Tuscany, Italy. GRC will host ISQua’s conference next year in Florence, Italy.

The idea for IMPS is simple: we need to prepare future generations of healthcare providers to have the knowledge and skills to provide safe care. Our current training and education models have failed to respond to the challenge of quality and safety, so we need to think laterally to provide them with the inspiration to lead change.   About 200 young doctors and nurses attended the meeting, providing a lot of vibrant interactions over the two days.

The meeting is designed to come up with some solutions designed by the attendees. The scene-setting was on the first day with talks on leadership, safety challenges, education for safety, and the future potential of digital health. 

I presented with Frank Federico on leading for safety, and Charles Vincent, who attended as an ISQua expert, spoke on the coming challenges of the aging populations (https://academic.oup.com/intqhc/article/31/2/154/5196520).

The workshops were particularly illuminating. The one I led with Isabel Albuquerque focused on what is leadership for quality, and was based on the paper I authored with ISQua President, Wendy Nicklin (https://journals.sagepub.com/doi/abs/10.1177/0840470417706705), and the focusing on Appreciative Inquiry as a method to lead effectively (http://www.davidcooperrider.com/ai-process/). 

Each of the groups then gave feedback in an interactive session which provided insight into the topics of the conference.

So, what was the outcome?

We think that participants were exposed to some expert input but more importantly, they were able to discuss in-depth such topics such as safety culture, medication safety, infection, second victims, education needs, person-centred care and human factors.

The depth of the debate was evident and we are already looking to have a 3rd conference for the new generation in Florence at the time of the ISQua conference in 2020. Thanks to Paulo Sousa and the team for a great event.

IMPS 2019

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Nourhan Kawtharani

Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

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Elom Otchi

Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

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Stephen Taiye Balogun

Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

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Dr Rhoda Kalondu

Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

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Dr Subhrojyoti Bhowmick

I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

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