Reflections from Dr. Carsten’s visit to Bahrain

On the 4th of May 2023, I had the honour and pleasure to join the National Health Regulatory Authority of Bahrain for the celebration of the achievement of ISQua EEA accreditation for the Accreditation Standards for Hospitals and Medical Clinics, 2nd Edition.

On the 4th of May 2023, I had the honour and pleasure to join the National Health Regulatory Authority of Bahrain for the celebration of the achievement of ISQua EEA accreditation for the Accreditation Standards for Hospitals and Medical Clinics, 2nd Edition. I would like to congratulate the organisation on achieving this milestone, as I know that it has taken a lot of hard work to get to this point.

Occasions such as these allow me as CEO to see first-hand the impact of the work that we do in ISQua EEA. While in Bahrain I visited hospitals who will now implement/ who are in the process of implementing the national standards in Bahrain and learned about how the standards are driving change on the ground in hospitals in Bahrain. Such events and encounters also allow me to reflect on the importance of ISQua EEA accreditation.

The standards from Bahrain were assessed against ISQua EEA’s Guidelines and Principles for the Development of Health and Social Care Standards (The Principles). Achieving accreditation signifies that:

  • the standards have been developed through a well-defined and robust process, with the involvement of clients and other relevant stakeholders, and taking relevant evidence into account;
  • the measurement methodology is stringent and appropriate;
  • the standards address relevant issues related to governance, management, safety, risk management and quality performance, and they promote a person-centred approach to healthcare delivery;
  • that the accrediting body has mechanisms in place to ensure that the standards and the measurement methodology are evaluated by the users and that the feedback is used for improvement.

ISQua EEA’s Principles are based on evidence and almost 25 years of experience. Currently, they are undergoing an extensive review to prepare for a revision that will make them fit for the many new challenges health and social care providers are facing.

The principles are one component of ISQua EEA’s International Accreditation Programme (IAP). We also offer accreditation of external evaluation organisations and of surveyor training programmes. They set benchmarks for the operations of an external evaluation organisation and for the planning and delivery of a surveyor training programme.

The fact that the standards from Bahrain and many others meet the ISQua EEA Principles does not mean that these sets of standards are all the same. On the contrary – ISQua EEA considers that it would not be feasible to write one set of standards that would apply equally well in any country and region, any type of health or social care facility and at any time.

The value of the IAP is that it allows you to design an accreditation programme that is tailored for a specific purpose and context, to meet specific challenges, while remaining assured that it meets fundamental principles for a good accreditation programme.

Dr. Casten Engel.

Recent Blog Articles

Stay in Touch

We bring you the latest research, expert opinions, and industry updates in healthcare safety and quality – so you’re always in the know.

Follow us on social media

Nourhan Kawtharani


Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

This will close in 0 seconds

Elom Otchi


Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

This will close in 0 seconds

Stephen Taiye Balogun


Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

This will close in 0 seconds

Dr Rhoda Kalondu


Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

This will close in 0 seconds

Dr Subhrojyoti Bhowmick


I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

This will close in 0 seconds