Report on IPAF & KZNDHC Conference

The first conference on the 19th May 2017 was the Health Policy Reform by the National IPA Foundation. We heard presentations and debates on the need to re-engineer healthcare. The need for a new 

structure under the stewardship of the National Health Insurance (NHI).

The fulcrum of this program must be primary healthcare. Here we need to galvanise support to promote this level of care in a third world environment and within a constrained economy. The Deputy Director-General of Health, Dr Anban Pillay led this discussion.

 

He reminded us of the South African Constitution and the Bill of Rights which enshrines the right to healthcare. Section 27 of the Constitution provides that: Everyone has the right to have access to healthcare services including reproductive health. The state must take reasonable legislative and other measures within its available resources to achieve the progressive realisation of each of these rights. No one may be refused emergency medical treatment. The state has a clear obligation to ensure access to health for all.

He also proposed that the current context was inequitable. Prior to 1994 the South African health system was fragmented and designed along racially discriminated policies and fragmented between levels of care. There was systematic unequal financing and delivery of health services.

One system was highly resourced and designed to serve the white minority, while the other, for the black majority was under-resourced. This constitution abolished this fragmented healthcare systemwith a vision to establish a simple seamless healthcare system. Inadvertently a two-tiered healthcare system developed- the public and private.

The WHO recommends that countries should spend 5% of GDP on health. SA spends 8.5% of GDP on health. The private sectors spend 4.4% of GDP on health to service 16% of the population, while the public sector spends 4.1% of GDP on health and services for 84% of the population. However, we need to factor in that a number of Public Sector patients pay out of pocket to access the Private Sector.

 

In South Africa, another challenge is that the focus is on curative care with preventive and promotive care lagging far behind.

In South Africa, the greatest spend is on hospitals and specialist care and with the absence of price regulations. The GP expenditure has declined. Private hospitals have shown an exponential growth in expenditure over the last few years. NHI is what SA needs. It is essentially a Health financing system. It seeks to provide access to quality health services for all South Africans based on their health needs and irrespective of their socio-economic status.

This represents a substantial policy shift that necessitates a massive reorganisation of both public and private sector. This is in line with the theme of this conference, “the need for health care re-engineering”.

The rest of the IPAF conference was about the initiatives by the private sector to manage costs and promote quality. There was a strong emphasis on the needs to manage wastage in healthcare i.e. fraud, waste and abuse. This is often stated to be about 30% of the healthcare spent. If harnessed back into healthcare it will give more people access to quality basic health care without struggling to finance this initiative.

This was a call for a relationship change in which funders and government begin working with the healthcare professionals. It is with this focus and ethos we can be part of the solution. There was also a message that the future healthcare can be developed by reflecting on the mistakes of the past.

The rest of the weekend was a focus on the use of data, its appropriate use to collate information, data analytics, and predictive analytics to measure and shape the future of healthcare. There was also a message from many speakers and at the Discovery workshop on information technology; its use and how it will shape the future of healthcare.

Also, an important sub-theme was to “demystify healthcare costs”. There was a lot of information why general CPI differed from medical CPI. This was due to the contribution of tariff measures, demand side costs, supply side costs and even supplier induced demand. Where the average CPI was 6.1%, the medical inflation was at 11.4%. The message was loud and clear that to survive the escalating costs in times of economic stresses there was a need for innovation and serious cost management. If this is not possible the solvency at the private medical sector is at stake.

Another focus amongst all presenters was the need to recognise patient/person centricity. Our patients are a valuable resource, it is free and underused. The focus on empowering, engaging with and informing patients will mobilise patients into shared decision making which has proven to lead to better compliance, adherence and cost management.

 

There was a call for healthcare leaders to adopt a more integrated and patient and family centred approach. The video message from Dr Peter Lachman, CEO of ISQua facilitated interest and stimulated discussion on the forgotten patient in the healthcare value chain.

There was a lot of interest in the method discussed to measure risk in Cardio-Vascular Disease and to help increase the role of the primary care practitioner to manage low risk and co-manage medium risk Patients.

The rest of the weekend was spent on clinical upskilling viz diabetes management, hypertension, HIV/AIDS and TB, Pneumonia and COPD and Asthma, Metabolic syndrome and management of burns in the
practice.

The ethics evening focused on:

POPI Act and information privacy

Rights of Medical Professionals

The forgotten Ethics with a focus on ethics, professionalism, collegiality, communication and professional rivalry.

 

Dr Amit Thakker from Kenya discussed the business aspects of the healthcare and how in East Africa through this initiative they improved the healthcare delivery.

At the Gala Dinner, the attendees were graced by the presence of the Deputy Minister of Health of SA, Dr J Phaahla, who delivered the keynote address on the state of health in SA, the concept and benefit of NHI and where the country was with the progress of the NHI program.

This was a well-attended Conference with capacity crowds at each session.

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Nourhan Kawtharani


Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

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Elom Otchi


Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

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Stephen Taiye Balogun


Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

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Dr Rhoda Kalondu


Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

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Dr Subhrojyoti Bhowmick


I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

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