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By ISQua Tuesday. Sep 1, 2020

Watch the Recording: Critical Crisis Thinking Webinar 3: As the crisis develops – predictions and confidence with Jeffrey Braithwaite Featured


About the session
This webinar discusses the inflection point – the time when the crisis develops and starts to ramp up. How do strategically-minded thinkers address the challenges at this point? How do they engage with the crisis they are facing?

Learning objectives
• Appreciate the distinction between the rational and muddling paradigms.
• Consider where sensemaking and different kinds of thinking fit in.
• Reflect on evocative case studies which exemplify the points made in the lecture.


About the presenter

Professor Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FIML, FCHSM, FFPHRCP (UK), FAcSS (UK), Hon FRACMA, FAHMS is Founding Director of the Australian Institute of Health Innovation, Director of the Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia. He has appointments at six other universities internationally, and he is a board member and President Elect of the International Society for Quality in Health Care (ISQua) and consultant to the World Health Organization (WHO).

His research examines the nature of health systems and their capacity to implement change and improvement, which has attracted funding of more than AUD $145 million (USD $105 million). He is particularly interested in healthcare as a complex adaptive system and applying complexity science to healthcare problems. His work on patient safety and resilient health care has culminated in six books to date, and he is series editor on three books on health reform across the world, involving 152 countries.

Professor Braithwaite has contributed over 600 refereed publications and has presented at international and national conferences on more than 990 occasions, including over 100 keynote addresses. His research appears in journals such as The BMJ, JAMA, The Lancet, Social Science & Medicine, BMJ Quality & Safety, and the International Journal for Quality in Health Care. He has received over 50 different national and international awards for his teaching and research.


Watch the recording below: 


Find out more about the other webinars in this series and taking a Learning Journey in Critical Crisis Thinking through the ISQua Fellowship Programme here or send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it., we'd love to hear from you and answer any questions you may have.




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