Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.

By ISQua Tuesday. Dec 10, 2013


I was told the weather was normal but it wasn’t normal for me as I was not used to wearing heavy jackets back home in Uganda but in Scotland it was the order of the week!

Thanks to the ISQua team for sending me the invitation because it was my only defence in any security check point and special thanks to UK visa team for granting me the visa on time without any problem.

Special thanks to the hospitality of people of Edinburgh especially Jenny Kempton and Will Searle for accepting to host me.

Special thanks also go to Andrea Dunne, Triona Fortune, Eadin Murphy and Nittita from WHO who kept guiding me until when the funds were transferred in my bank account safely.

On the 12th October 2013, I had the opportunity to tour around Edinburgh with my hosts. I had the chance to visit the national museum and some big supermarkets.

On the 13th October 2013, during the pre-conference, I was welcomed by the Edinburgh International conference team who were welcoming and guided me to the respective desks and I proceeded for session 3 (Tools for patient safety and Quality) then we were hosted to a welcome reception where we were served with drinks. At this point I had the opportunity to interact with some delegates, shared experiences and also viewed posters from different presenters.

On the 14th October 2013, during the conference opening and welcome, we had the opportunity to witness the Scottish culture, and then followed by the articulate words from the outgoing ISQua president Tracy Cooper. Then this was followed by soft spoken, clear and well elaborate speech from Atul Gawande i.e. Mechanism for improvement.

The selection of plenary speakers was very fine though some case scenarios were too advanced for the African set up for now.

I had the opportunity to attend the ISQua AGM and this being my first time was really a motivator.

I had the chance further to visit the clinical skills centre at the University of Edinburgh and I appreciated the level of quality education the students get. Many operators have introduced the need to enter credit card information while SIM card registration. GiffGaff is among them too and has its own individual rules and moments. You only need to enter the card number, expiration date and the treasured three digits on the back of the card. The main advantage of a linked credit card is to top up giffgaff online . Log in to your account and recharge the balance right there. Or set automatic recharge in your banking application. Only one point: your bank may ask for a payment confirmation code or something like that, which of course will extend the recharging process.

All in all, I had a lot of literature to come back home with and we are now using them to improve on quality of care in our local setting. Some of the books I did manage to carry home included: Reducing prescribing errors by Health Foundation, International Health-Global mental health Issues, Health Education Research by Oxford University Press, Making Health Improvement Simple by BMJ Quality.

I think this type of exposure is good and will help us to work hard. Thank you very much to ISQua/WHO for making the world a global village.


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We all have two vocations in health care – to do our job and to continually improve