The International Society for Quality in Healthcare (ISQua) and Planetree International participated in a ‘Pop-Up’ Coalition of over 60 organizations to Preserve Family Presence. The international group represented patient and long-term care advocates, quality and safety professionals, and global healthcare policy makers.

In a world where data fluctuates between showing the impact of accreditation on healthcare institutions and negating it, we, at the Health Care Accreditation Council (HCAC), were intrigued to look into whether accredited healthcare institutions in Jordan were more ready to deal with the requirements of COVID-19 or not?

Our expert panel discussed preventive measures, including frequent hand washing, social distancing and the latest advice on wearing face masks and other measures aimed at preventing the spread of COVID-19.

Geneva, Switzerland, 21 May: The International Hospital Federation (IHF) and the International Society for Quality in Health Care (ISQUA) call for safety for health services, multidisciplinary teamwork for patient-centered care and innovation adoption in response efforts.

Dr. Lallu Joseph, General Superintendent, Quality Manager and Accreditation Co-ordinator of Christian Medical College, Vellore, India -- the largest hospital in India to be accredited by National Accreditation Board for Hospitals and Healthcare Providers (NABH), presented on Operational Preparedness and Planning of Hospitals in India towards COVID-19 Pandemic.

Dr Thomas H. Lee discussed his article in the NEJM Catalyst, The Invisible Patient: Caring for those without COVID-19 and shared his optimism about the future.

Professor Sue Hignett and Paul Bowie from the Chartered Institute of Ergonomics and Human Factors (CIEHF) joined us for a special live webinar on Human Factors in the Design and Operation of Ventilators for Covid-19.

In the current context of the pandemic that we are currently experiencing, it seemed interesting to me, not to comment on current events, but to offer some landmarks and references on the concept of resilience.

According to Boris Cyrulnik, French doctor, neurologist and psychiatrist, resilience is the art of sailing torrents; it is also the ability to live, to succeed, to develop despite adversity.

Director Dr Ed Kelley, Quality Team Lead Dr Shams Syed, and Clinical Services and Systems Unit Lead Dr Teri Reynolds from the WHO Department of Integrated Health Services joined us for a discussion on how best to maintain essential health services during an outbreak.

Join us on Monday, 18th May 2020 at 15:00 UTC+1 to hear from Dr. Thomas Lee, Editor-in-Chief of NEJM Catalyst, on 'the invisible patients' - those without COVID-19.