Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.

Join for an exciting webinar which will discuss the mental health of health workers, the concept of the 'second victim' and workplace bullying. We will ask how patient safety is affected by these issues and what can be done to keep patients safe.

Published in Virtual Events

Au cours de ce webinaire, vous découvrirez quelles sont les principales compétences “qualité/sécurité” qui peuvent être mobilisées durant une crise telle que celle liée à la Covid-19. Une évaluation de l’utilisation de celles-ci dans différents contextes sera présentée. Enfin, l’apport de ces compétences dans une approche macro de la gestion de crise sera également abordée. Les orateurs seront issus de plusieurs pays francophones situés sur les différents continents.

Published in Virtual Events

I see many of advanced treatment here in Kyushu University Hospital where I work which needs to be reviewed from the ethical viewpoint.

Published in Blog
Thursday, 14 May 2020 08:26

Resilience : landmarks and references

In the current context of the pandemic that we are currently experiencing, it seemed interesting to me, not to comment on current events, but to offer some landmarks and references on the concept of resilience.

According to Boris Cyrulnik, French doctor, neurologist and psychiatrist, resilience is the art of sailing torrents; it is also the ability to live, to succeed, to develop despite adversity.

Published in COVID-19 Blogs

Director Dr Ed Kelley, Quality Team Lead Dr Shams Syed, and Clinical Services and Systems Unit Lead Dr Teri Reynolds from the WHO Department of Integrated Health Services joined us for a discussion on how best to maintain essential health services during an outbreak.

Published in COVID-19 Recordings

Healthcare organizations are patterns of energy, webs of human conversations and decisions. Think about this reality; relationships and interactions are the ‘genetic code’ of healthcare quality, people are not just individuals but rather individuals standing in the middle of many relationship systems.

Published in Blog

When it comes to emotional intelligence, inspiration, and creativity, people are not robots.

 

People are a system (an individual) living and working within a human system (healthcare organization).

Published in Blog

Quality is made up of interconnecting circles of complex activity; however, we are conditioned to see and think in quality straight lines. What we see depends on what we are prepared to see. Without exploring assumptions, healthcare organizations will be held hostage to indifference to quality failure and will be unable to reach quality improvement potential.

Published in Blog

As we look to the future, the healthcare industry is at a critical juncture. The rapid development of theories on how to deliver safe, person-centred care means that we can no longer rely on the excuse that “healthcare is different” from other industries and cannot be reliable and safe. People are now demanding safety and reliability in the care they receive, and they want to be treated as people who happen to be ill rather than as a number or a disease.

Published in Blog
Wednesday, 04 December 2019 09:39

Leading a Culture of Safety

As a quality and safety champion within my organization, I am the clinical lead for an initiative to improve the safety culture within our critical care department. Creating psychological safety within a team empowers staff to speak up and promotes the delivery of safer care to patients.

Published in Blog
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