This is the last webinar in the series for our Critical Crisis Thinking learning journey in association with Jönköping University and Macquarie University.
We were joined by many of our featured contributors who summarised their key messages and answered audience questions in this live discussion.
Understand how management of system changes must be based on a description of the target or goal of the change, knowledge about the position (current situation), and knowledge about how the system can be controlled so that it changes in the intended direction and with the intended speed.
People who as part of their work have to deal with and manage crises, large or small. This includes but is not limited to safety professionals in both private and public positions as well as safety consultants.
Moderator: Dr Peter Lachman, ISQua CEO
Prof Erik Hollnagel, Senior Professor of Patient Safety @Jönköping University (Sweden)
Prof David Woods, Professor of Cognitive Systems Engineering and Human Systems Integration at Ohio State University
Prof David Mendonça, Professor in the Department of Industrial and Systems Engineering at Rensselaer Polytechnic Institute
Prof Jeffrey Braithwaite, Founding Director of the Australian Institute of Health Innovation, Director of the Centre for Healthcare Resilience and Implementation Science and Professor of Health Systems Research at Macquarie University.
Prof Eric Arne Lofquist, Department of Leadership and Organizational Behaviour, BI Norwegian Business School
Prof Marcos Borges, Retired Full Professor, Department of Computer Science, Mathematics Institute of the Federal University of Rio de Janeiro and current Senior Researcher at TECNUN, University of Navarra, Spain.
Watch the recording below: