About the session
The three perspectives -- after, during and before a crisis event -- are fundamentally different points of view and experiences. Connecting the three enables organizational learning to keep pace with our changing and turbulent world. Different pressures operate in each of the three periods which increase the risk stakeholders will stay stuck in stale models and approaches. What does it take to avoid 'getting stuck' and what facilitates forward looking adaptations as the world continues to produce smaller and larger 'shock' events?
About the presenter
For over 40 years David Woods has improved systems safety in high risk complex settings across health care, aviation, nuclear power, critical care medicine, crisis response, military operations, and space operations. His research has been cited >35K times with H index >90 (see researchgate for papers).
In health care Dr. Woods helped launch the patient safety movement in the mid 90s and was a founding board member of the National Patient Safety Foundation (1996-2000).
He helped launch Resilience Engineering on the dangers of brittle systems and the need to invest in sustaining sources of of resilience beginning in 2000-2003 as part of the response to several NASA mishaps and as an advisor to the Columbia Accident Investigation Board - undefined He developed the first comprehensive theory on how systems can build the potential for resilient performance despite complexity. Recently, he started the SNAFU Catchers Consortium an industry-university partnership to build resilience in critical digital services.
He frequently advises government agencies and international organizations on safety, technology, and human performance; a few examples are the FAA Human Factors and Cockpit Automation Team (1996; and its reprise in 2013), the Defense Science Board Task Force on Autonomy (2012), US National Research Council on Dependable Software (2006), and on Autonomy in Civil Aviation.
Watch the recording below: