About the session
In this webinar, Eugene Litvak discussed streamlining patient flow to improve access to care and its quality, and reduce cost. Other benefits include lower staff turnover rates, improved organisation culture and improved patient outcomes. Eugene gives a number of examples of hospitals where this 're-engineering' of pathways has resulted in increased performance and reduced risk.
About the presenter
Eugene Litvak, PhD is President and CEO of the non-profit Institute for Healthcare Optimization. He is also an Adjunct Professor in Operations Management in the Department of Health Policy & Management at the Harvard School of Public Health (HSPH), where he teaches the course “Operations Management in Service Delivery Organizations”. Dr. Litvak is an author of more than 60 publications in the areas of operations management in healthcare delivery organizations. He was the editor of The Joint Commission’s patient flow books “Managing Patient Flow in Hospitals: Strategies and Solutions”, 2nd Edition and “Optimizing Patient Flow: Advanced Strategies for Managing Variability to Enhance Access, Quality, and Safety” as well as the leader of the organization’s first patient flow seminars.
Watch the recording below: