Support4Resilience to transform elderly care through leadership empowerment

We are excited to announce the launch of the Horizon Europe Support4Resilience (S4R) research project on 1st March 2024.

We are excited to announce the launch of the Horizon Europe Support4Resilience (S4R) research project on 1st March 2024.

The project aims at empowering leaders within the healthcare sector to effectively recruit and retain healthcare personnel in elderly care. This 4-year project, funded with a budget of €6 mill.by the European Union, seeks to tackle the critical shortage of healthcare personnel that much of Europe are currently facing. As the number of seniors over 70 in Europe is expected to more than double by 2050, the demand for a robust and well-functioning health service is more pressing than ever. 

There is a mismatch with the capacity and demands in European elderly care. This results in high workloads, increasing stress levels, and burnout, not only affecting healthcare workers but also the next of kin of those in care. These factors collectively undermine the quality of healthcare services provided to the population, highlighting the urgent need for effective strategies to retain skilled personnel. 

Recognizing the pivotal role of leadership in creating positive and supportive working environments, the Support4Resilience project is set to develop a toolbox of research-based measures. These resources are designed to assist leaders in enhancing working conditions and offering training and development opportunities. Such initiatives are crucial for attracting and retaining qualified healthcare personnel, ultimately ensuring the delivery of high-quality health services to patients and their families. 

The project underscores the commitment of European governments to supporting healthcare leaders. By equipping these leaders with the necessary tools and regulatory frameworks, the initiative aims to foster environments where quality care and positive workplace cultures thrive. This approach not only benefits healthcare professionals and their patients but also addresses the broader societal challenge of ensuring sustainable and effective healthcare services for the growing senior population. 

The S4R consortium comprises 14 partners from 9 countries. The University of Stavanger (Norway), with Prof. Siri Wiig as the principal investigator, leads the project. Partners include European Forum for Primary Care (Netherlands), Stefan Cel Mare University of Suceava (Romania), Erasmus University Rotterdam (Netherlands), the International Society for Quality in Health Care CLG (Ireland), University of Eastern Finland (Finland), Jaume I University of Castellón (Spain), Jaume I University-Businness Foundation (Spain), Turku University of Applied Sciences (Finland), Casa Cardinale Maffi Foundation (Italy), University of Cyprus (Cyprus), Scuola Superiore Di Studi Universitari e di Perfezionamento S Anna (Italy), Norwegian University of Science and Technology (Norway) and associated partner, the Australian Institute of Health Innovation of the Macquarie University (Australia).  

With the Support4Resilience project, the University of Stavanger and its EU partners take a significant step forward in addressing one of the most pressing challenges in healthcare today. The project’s outcomes are expected to have a profound impact on the way healthcare services are delivered, setting a new standard for leadership, retention, and care quality in Europe. 

Visit the website for more information: https://support4resilience.eu/

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*Project funded by the European Union. Views and opinions expressed are however those of the author(s) only, and do not necessarily reflect those of the European Union or European Health & Digital Executive Agency. Neither the European Union nor the granting authority can be held responsible for them.

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Nourhan Kawtharani


Nourhan, a quality and safety coordinator with eight years of experience in ambulatory healthcare in Lebanon, aims to deepen her understanding of the systemic and holistic approach to healthcare through this fellowship.

She aims to identify gaps and develop tailored interventions that address specific contexts rather than applying general solutions. Engaging with diverse professionals and perspectives during this educational journey will expand the application of these concepts across different cultural settings.

Nourhan emphasizes the importance of promoting a culture of continuous learning and improvement within healthcare institutions, considering it a vital leadership responsibility to integrate quality and safety initiatives into the organizational culture.

Nourhan's commitment to patient safety and quality management includes sourcing practical resources and transforming insights into actionable knowledge to drive continued progress in healthcare practices and outcomes.

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Elom Otchi


Elom is passionate about improving quality of care and patient safety outcomes.

In view of this, he has had the opportunity to work in various capacities with various organisations including AfIHQSA, WHO, UNICEF and others undertaking research, supporting the development of national quality policies and strategies, facilitating the establishment of quality governance systems across all the levels of the health sector and building capacity of national and sub-national quality leads/teams to institutionalize the practice of quality and patient safety across the continent.

He has also worked extensively across all levels of care in the health sector of Ghana, including leading the Quality & Patient Safety program in its largest teaching hospital.

I would like to use this Fellowship as a learning platform and an opportunity to acquire the requisite knowledge, skills and competencies to complement ongoing efforts by like-minded individuals and organizations to continuously advance improve the quality and patient safety in Ghana and the continent.

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Stephen Taiye Balogun


Stephen is a Senior Programme Officer at the Institute of Human Virology in Nigeria as well as Country Representative for Health Information for All (HIFA).

Stephen plans to use this opportunity to maximise his impact by championing the cause of patient safety and quality in Nigeria and across Africa.

Stephen says "Quality and safety is a major wheel through which universal healthcare coverage can be achieved. The goal is to be a bridge in the gap between the International Quality Improvement and Patient Safety community and my country to ensure rapid spread, adoption, implementation and practice."

We are looking forward to working with both Stephen and our 2020 winner Rhoda Kalondu over the next year.

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Dr Rhoda Kalondu


Rhoda is the Head of the Patient Safety Unit at Kenyatta Hospital in Nairobi and wants to use this Fellowship to learn how to establish a culture of safety and develop systems for assessment and analysis at her institution, and more widely. As well as this, Rhoda intends to develop and execute an intervention to improve patient safety in Kenyatta National Hospital.

It is one thing to institute measures and processes for improvement, but quite another to change the culture of an environment. Rhoda's ambition to lead others in this change inspired the panel.

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Dr Subhrojyoti Bhowmick


I am an MBBS graduate from Calcutta University with a Gold Medal in Gynecology & Obstetrics.

I have completed M.D in Pharmacology from IPGME& R, Kolkata and have over 12 years of experience in the field of Clinical Research, Pharmacovigilance and Medication management in Hospitals.

I have completed certification in Clinical Research Administration & Project Management from Stanford University, USA and in Patient Safety from Johns Hopkins University, USA.

I am an Assessor for National Accreditation Board for Hospitals & Health care providers (NABH), India assessing hospitals for medication safety and clinical quality standards and NABH Assessor for Ethics Committee Accreditation program in India as well.

I serve as the Chairperson, Institutional Ethics Committee of Health Point Hospital, Kolkata and am associated with 2 other Hospital ethics committees as a member.

I finished my Fellowship in Healthcare Quality from the International Society of Quality in Healthcare (ISQua) from Ireland in 2017.

I have published several research articles and have also authored a chapter on “Regulations governing Clinical Trial” in the book “Fundamentals of Clinical Trial & Research”.

I am a peer reviewer for prestigious international journals like the British Journal of Clinical Pharmacology, CNS Drugs and Drug Safety case reports.

I am the recipient of the UK Seth Oration Award for Best Clinical Pharmacology paper by the Indian Pharmacological Society in 2009 and the “Most promising Healthcare professional in Patient Safety in India” award by the Asian African Chamber of Commerce and Industry in October 2018.

Recently in April 2019, I received the Young Quality Achiever award by Consortium of Accredited Healthcare Organizations (CAHO), India for 2019 for my work in the field of medication safety and clinical research.

I have a keen interest in teaching and am visiting adjunct faculty of Pharmacology at KMC, Mangalore, India and for Healthcare technology at MAKAUT, Kolkata, India.

I was associated with Stanford University School of Medicine, in the USA as a Senior Clinical Research Associate from 2015 to 2017 and have certification in Biostatistics, Evidence-based Medicine and Medical Writing from Stanford University.

Currently, I am working as the Clinical Director of Academics, Medical Quality and Clinical Research at Peerless Hospital and B K Roy Research Centre, Kolkata.

I am very happy and thrilled to receive the prestigious ISQua Lucian Leape Patient safety Fellowship Award for 2019 and I look forward to honing my skills further in the field of healthcare quality and patient safety through my experiences during this fellowship.

I sincerely believe that successful completion of this fellowship will help me evolve as a more confident Patient safety leader in India who in turn can provide significant inputs on policy changes through NABH for the Indian healthcare system.

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