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Ms Wendy Nicklin


Wendy Nicklin, R.N., B.N., M.Sc.(A), CHE, FACHE, FISQua, ICD.D


A valued active partner in discussions about improving the quality of health care, Wendy is a recognized health care leader across Canada and internationally. Obtaining her academic degrees at McGill University, Wendy has extensive experience as a critical care nurse and in progressive leadership positions. She has participated in many provincial and national initiatives, such as the National Steering Committee for Patient Safety, and as a founding Board member on the Canadian Patient Safety Institute Board for 8 years, working to contribute to its establishment and success. 

After over 11 years at the helm, Wendy recently stepped down from the position of President and Chief Executive Officer of Accreditation Canada.  She led a significant renewal of the approach to and value of accreditation.  Her global leadership about accreditation is well regarded. 

In addition to the ISQua board, she serves on several other boards including the Healthcare Insurance Reciprocal of Canada (HIROC) and the Champlain Local Integration Health Network (LHIN).  She is a member of the Institute of Corporate Directors (ICD) and recently completed the ICD-Rotman Directors Education Program.  An Emeritus member of CHLNet, she chairs the CHLNet Knowledge Mobilization Working Group. 

Within the International Society for Quality in Health Care (ISQua), and after 7 years on the ISQua Board, Wendy is now President-elect.   She is Past-Chair of the ISQua Accreditation Council for the International Accreditation Program, member of the Innovation and Systems Change working Group, Chair of the Board Accreditation Committee, an Expert, a Fellow and an ISQua surveyor. 

Wendy received the Woman of Distinction Award – Health Services in 1999, the Canadian Nurses Association Centennial Award in 2008, the CCHL Eastern Ontario Chapter Award for Distinguished Service in 2012, and the University of Ottawa Telfer School of Management Preceptor award for 2016. 

With a strong commitment to effective governance and focusing on quality, safety and leadership, Wendy has numerous publications to her name and has given many presentations nationally and internationally. She has  an academic appointment to Queen’s University.