ISQua Specialist Certificates
ISQua Specialist Certificates are specifically designed for dedicated healthcare professionals. They provide ultimate focus in personal learning and in implementing healthcare improvement. Learn more about our Specialist Certificates below:
Principles of Person-Centred Care
Clinical Applications in Person-Centred Care
Fundamentals of External Evaluation Surveying
Medication Safety
Introduction to QI and Patient Safety
Principles of Person-Centred Care
This course offers learners a panoply of key global perspectives and evidence-based initiatives in the field of person-centred care which can then be used to improve patient experience, patient engagement and patient satisfaction. It covers areas such as Governance, Design, Culture, Advocacy, Research and Transparency of Data.
Who is this course for?
This course is for individuals or organisations who seek to improve the delivery of person-centred care across all settings, as well as quality officers, quality and patient safety managers, improvement advisors / consultants and quality specialists, whose prime focus includes planning and implementing person-centred care.
Course information
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- Duration: 12 months (from date of registration)
- Fully online course
- Continuous assessment (no final exam)
- Certificate awarded upon completion
- Discounted registration fee for ISQua Members

Clinical Applications in Person-Centred Care
This practical course provides examples of first-hand experiences in partnering with patients to understand and improve the care delivered. The course covers essential tools and techniques required for measuring, co-designing, and engaging both patients and co-workers.
Who is this course for?
This course is suitable for physicians, clinicians and all frontline / point-of-care staff.
Course information
-
- Duration: 12 months (from date of registration)
- Fully online course
- Continuous assessment (no final exam)
- Certificate awarded upon completion
- Discounted registration fee for ISQua Members

Fundamentals of External Evaluation Surveying
Fundamentals of External Evaluation Surveying provides a critical insight into numerous assessment methodologies, approaches and techniques that constitute the various stages of the surveying process.
Who is this course for?
This course is an essential starting point for individuals seeking to launch their career as a surveyor, existing surveyors who wish to develop and broaden their knowledge from an international perspective, and "in-house" experts or project managers who are responsible for assisting their organisation through the accreditation process.
Course information
-
- Duration: 12 months (from date of registration)
- Fully online course
- Continuous assessment (no final exam)
- Certificate awarded upon completion
- Discounted registration fee for ISQua Members
Please be advised that completion of this course does not qualify an individual to work as an ISQua surveyor nor does it qualify an individual to work as a surveyor with an external evaluation organisation. Individuals interested in becoming a surveyor should contact an external evaluation organisation directly to learn about the requirements to become a surveyor with their programme.

Medication Safety
In addition to covering basic principles, this course provides a critical insight into various aspects of medication safety such as high-risk medications, clinical specialities, transitions of care, and interventions.
Who is this course for?
This course is aimed at any level of pharmacy worker, including administrators whose health system includes an outpatient pharmacy, as well as any quality specialist whose prime focus includes improving medication safety.
Course information
-
- Duration: 12 months (from date of registration)
- Fully online course
- Continuous assessment (no final exam)
- Certificate awarded upon completion
- Discounted registration fee for ISQua Members

Introduction to Quality Improvement and Patient Safety
This course provides essential insights and overviews on all aspects of Quality Improvement and Patient Safety.
Who is this course for?
This course is specifically designed for those who want to improve quality and patient safety across all aspects of healthcare.
Course information
-
- Duration: 12 months (from date of registration)
- Fully online course
- Continuous assessment (no final exam)
- Certificate awarded upon completion
- Discounted registration fee for ISQua Members

Specialist Certificates fees
New To ISQua? | Hours | Duration | Cost | Eligibility |
---|---|---|---|---|
40 | 12 months | €350 | Applicants from High Income (HI) & Upper Middle Income (UMI) countries |
ISQua Members | Hours | Duration | Cost | Eligibility |
---|---|---|---|---|
40 | 12 months | €250 | Active ISQua Members |
Standard LMIC rate* | Hours | Duration | Cost | Eligibility |
---|---|---|---|---|
40 | 12 months | €175 | Applicants from Low and Lower Middle Income Countries (LMIC) |
ISQua Member (LMIC rate*) | Hours | Duration | Cost | Eligibility |
---|---|---|---|---|
40 | 12 months | €125 | Active ISQua Members from low and lower-middle-income countries |
* ISQua offers 50% discount to participants who were born in and currently work in low income and lower middle income countries as ranked by the World Bank. Applicants must upload the first page of their passport and letter from their employer to verify they qualify for this discount.